The staff were all very polite and helpful. Regarding the bathroom toiletries. You get tiny little bottles of shampoo etc. no actual hand soap. You have to fiddle with either the shampoo or body wash to wash your hands at the sink. Neither of our plugs actually worked in either of the sinks(I should have total reception - apologies) An aerobic class started blaring music across the pool area in the morning. We had to shut the patio doors to try and shut the music out.
The rooms are spacious and we had a kettle and a fridge (on our previous stay we didn't have a fridge) Still a nice place to stay
We spent two nights in the La Torre Doubletree by Hilton en route to Cartagena. The hotel has is built in 2008 and in a need of some renovation such as showers, spa, saunas bathrooms and such. The hotel is very clean and has good beds. Friendly 24/7 personnel and quite good food, especially liked the breakfast. Parking in the garage is expensive but street parking is available for free. No valet parking or bellboy services available, slowish wifi.
Good located between Cartagena and Murcia allows one to visit easy both without the city stress.
It is a very big hotel, huge rooms and bathrooms. It needs a face lift, things are getting a bit old. Despite that, great value for money.
Zlatko
เข้าพัก 2 คืน, ตุลาคม 2024
6/10 พอใช้
Emma
30 ต.ค. 2024
The room we stayed in was spacious, reasonably priced and clean/safe but was badly lit due to being on the ground/basement floor. There was a large generator block outside the window which was silent but further blocked the light and view from the room. When I requested to be moved to a higher floor (which I also requested as part of my booking) I was told I would have to pay for an upgraded room to make this possible. This was a little disappointing as the view from the room we stayed in did not reflect the pictures, and it was not made clear during the booking that it would be ground/basement floor only. I declined to pay more and stayed in the room allocated. Overall the facilities in the hotel were fine in terms of restaurant/bar/pool and decor of communal areas.
Had over rooms twice because my room was infested with ants they were inside my bed and all over the furniture The first time they said it was my fault because of food inside the room and they showed me photos of this but the room they had photoed was not mine it was another room they had gone to the wrong room!! The second room had the same problem so I stayed until housekeeping came to inspoect. The third room had the same problem but not as bad and I was sick of moving my stuff. They hotel tried to put the blame on me which upset me slightly