Positives - Staff were very friendly and breakfast was lovely
Negatives - Windows had mold, light above bed was broken, tv remote did not work, shower holder broken, stains on floor which looked like hair dye?
Tried to contact you to no avail THIS HOTEL IS CLOSED. HAS NOT BEEN OPEN SINCE FIRST LOCKDOWN. SUGEST YOU CHECK BEFORE OFFERING ACCOMMODATION. NOT A GOOD THING TO ARRIVE AT 3PM WHEN ITS GETTING DARK TO FIND DOORS ALL LOCKED AND PLACE IN A DELAPIDATED STATE .WOULD APPRECIATE SOME FORM OF REPLY FROM YOU
Booked through Hotels.com to arrive and find hotel looking derelict and post piling up on floor inside locked doors, had to rapidly find two more rooms in a very busy Torquay. Not Amused.
The major downfalls were the poor quality of the Wifi and the fact that none of the consumables (e.g. shower gel, soap) were replaced at any stage during a long stay.
เข้าพัก 5 คืน, พฤศจิกายน 2019
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
ผู้เข้าพักจริง
14 ต.ค. 2019
ชื่นชอบ: ความสะอาด
It was convenient to be on the ground floor with a parking space adjacent. The towel rail was rusted, there was very little space in the bedroom. The plug did not fit in the sink so the water ran away. Chaos and tables were very close in the dining room.
เข้าพัก 2 คืน, ตุลาคม 2019
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
ผู้เข้าพักจริง
14 ก.ย. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Clean and with friendly helpful staff.. Great view from the dining/breakfast room, over the bay. Decor a little tired, needs a lick of paint here and there. Good breakfast, could be a little warmer.