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"Hotel works for how much it charges and good for overnight stay near the airport. Very convenient. "

"It is hard to express truly how exceptional this place is. What makes it so special is the incredible customer service that all staff on the ranch provided. The owner, Jorge, is a constant presence who continually went out of his way to ensure that my family of 4 with two children (ages 8 and 11) maximized our experience. We were able to chat with him several times. In those talks, we learned about Costa Rica in general as well as the more local region surrounding the ranch. He provided suggestions for places to eat while in Monteverde which turned out to be 10/10. Given the remote area, it is best to eat breakfast and lunch at the ranch. The food is prepared specifically for you. Jorge will message you asking what you would like from the menu and it is made with care from the wonderful staff that work there, who are locals from the surrounding small towns. One of them even took the time to make a large grass cricket as a souvenir. The ranch includes an extensive trail network for hiking or running which have numerous great lookouts overlooking the rolling hills of the area and volcanoes in the distant. Also there is a swimming pool with a very fun - and fast - water slide. The hot tub and numerous hammocks were also well utilized. Our family utilized the horseback riding that the ranch offers which was a fantastic experience. The horses are well looked after and are essentially free range across the vast ranch, sometimes walking up to your door. 10/10 location! "

"Everything was great… the rooms, food, pool, property and the staff were so friendly and helpful. This is a beautiful resort… a hidden gem for sure"

"I was afraid of being electrocuted during shower with bare wires attached to the heated shower head. Super noisy, the A/C blows directly on the bed. No outside window. Had to plug in the refrigerator and wait hours for it to get cold."

"So much to do! Excellent massages, tubing trip, restaurants, and bar!"

"This property is huge and beautiful. The pictures don’t do it justice. Way better in person "

"The room was clean the location was great for what we needed. The staff was amazing "

"Had an absolutely wonderful stay at Hideaway Hotel. The food was exceptional, and the Mandarina restaurant truly stood out—every dish felt thoughtfully crafted and delicious. The attention from the staff was outstanding, always warm, attentive, and genuinely caring, which made the experience even more special. The spa was incredible—perfect for relaxing and disconnecting. We also loved the trails near the river, which added a beautiful nature element to the stay. Our room was very spacious, comfortable, and perfect for unwinding. Overall, it’s a fantastic hotel for a romantic getaway, highly recommended"

"The property grounds were nice and well kept, the staff were friendly but the rooms are basic with no amenities but were clean enough. The hotel could use an update. The stay for the value was adequate. "