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"Horrible"

"In all was a good experience. A family run the place so even tho we had no disturb sing and check out was a certain day we were waken up 1st time to ask for garbage and 2nd they open the door because their paperwork showed checking out that day which it was not.The back door entrance would not lock and when checked out female at front to check out no customer service she is jut there."

"I really enjoyed my stay at postcard cabin, starved rock. The staff was excellent, the location was perfect and the hospitality was very accommodating. No complaints. We will definitely be back."

"Check in was quick and simple. The guy at the desk was helpful. The property looked clean. The property is older and decor was out dated, but it was well kept and clean. We didn't use the pool, but it looked nice and clean. The elevator was clean and working. Our room was decent. It was very well cleaned and the bed and pillows were comfortable. The shower was great. The water was hot and had good water pressure. The only complaints about the room were that the sink faucet leaked around the...

"I always enjoy the complimentary breakfast each morning. My room was cleaned well. The manager provided quarters for me to buy for doing laundry since there wasn’t a change machine. It’s a safe place to stay with friendly staff. The pool was nice, however the towels were too small. I enjoyed my stay and intend to visit again."

"The room was fine for my one night in town. Staff was friendly! Thank You for the clean room! "

"Very good breakfast menu, though the egg muffins were tasteless. Egg frittata was great though."

"Was quoted 108 dollars by Expedia which ended up being 138.00 per night. Probably wouldn't stay there again."

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"One night stay for 2 adults, 4 kids with two rooms. One room had broken furniture and mold in the bathroom. The other had missing lamp shades, the texture in the bathroom was peeling away from the ceiling along with mold as well. We ended up leaving early and can’t comment on the breakfast. Strongly needs attention throughout the building. If you’re looking for a place to take a quick sleep, it’ll suffice."

"Clean room, great staff and terrific breakfast. Priced very competitively."

"Was pet friendly but charged more per pet than advertised, cash only. Linens might have been clean but were so stained and dingy, it was had to tell - replace or use some bleach every so often. Continental breakfast advertised was cereal/milk, coffee, oj and one pack of blueberry muffins - do a pack and go breakfast if you don’t want to serve food. Or don’t advertise you serve a continental breakfast. "

"The breakfast was great. Room was clean but the bed was not comfortable. Both my partner and i woke up in pain from the bed. The front staff could havr been more informative as to times things close and when checkout is. She didnt give any information. "

"They need to do better with thoroughly cleaning rooms. Refrigerator still had someone else old food and beverages in it. Face towels were dirty."

"The non-smoking room that I had, smelled like smoke. There wasn't much toilet paper and there wasn't any soap but the man at the front desk was very kind and said that if anything was missing to please let him know and he would take care of it. The bed was comfortable and I got some good sleep."

"We stay here every time we come to Ottawa. We love the clean rooms, friendly staff, the outdoor patio with lots of seating and a grill, it’s close to everything including grocery store, gas stations and restaurants. Especially Starbucks just a few feet away!"

"I stayed at this property last year en route back east after spending the winter in CO. When I was woken up early in the morning by chipping birds I remembered why I didnt ever want to stay here again. Come on propert owners - get rid of the birds and the garbage that needs to be brought to the dump! And please buy new Bed covers. The ones on the bed I slept in must have been used the past 10* years. It was disgusting. Sorry for this review but you have to know you need to step your game up!"

"Room was great, pool and hottub were very nice. Breakfast was fantastic. My only issue with this stay. Was not holiday inns fault. This room was listed as a room with a private hot tub. I talked to the staff at the hotel. They havent had hot tubs in the rooms in about 4 years. Expedia keeps listing it as a private hotel tub."