โรงแรมใกล้สวนสาธารณะทิตโลว์, ทาโคมา

"Friendly and helpful staff. Clean room."

"The room had ants- at least a dozen or more, housekeeping left a clump of hair in the toilet as well as failed to reset my amenities after each day. I got moved to another room as a last ditch effort to make sure that I had a place to sleep without ants... But the experience was far from ideal and although local staff did their best, the management team was never on site and never contacted me back directly. I'm livid. I contacted Best Western customer experience to record my concerns, they...

"Room was clean and parking was easy. The breakfast was okay, my waffle came out underdone and the juice was broken. We tried the bar/restaurant. The menu was inaccurate regarding what drinks were actually available and the food was mediocre. The water and ice throughout the building had a foul taste to it and needs to be filtered. "

"Breakfast was good, egg scramble was delicious! The grounds are immaculate, we kept taking pictures of all the beautiful flowers. The staff went out of their way to make sure we had all that we needed. "

"I booked a hotel room here through Expedia. I saw high ratings 10 out of 10, thinking this would be a good option while visiting Tacoma. Wrong. Wow, the hotel staff are very nice, good service, that was not enough. We stayed on the sixth floor and unfortunately could hear all the vehicles driving around at night (very loud). In addition to the outside noise, there was also the noise from the hallway which was rowdy. Now these things can happen, but would really drop them down to a one star...

"Great hotel, will stay again"

"Clean but a bit dated. "

"Such a cute place! The room was clean and comfy. Loved the in room fireplace and beautiful bathroom. There was a common area stocked with games, hot drink options and snacks. The hotel overlooks the harbor and there are outdoor seating areas to take in the sunset and views. Easy to walk to shops and dining options. "

"Staff was amazing…room was clean, cozy with whimsical decor. Bed was super comfy. Had an amazing breakfast in the lobby restaurant. Was in the perfect location to walk the glass bridge and visit the glass museum. Lemay car museum super close as well. "

"Breakfast had a good variety with some healthy choices. The breakfast staff were polite but were complaining about guests in Spanish. The pool and hot tub were overcrowded and loud. We weren't able to enjoy time in there. The room was clean. Overall was a good place to stay"

"Nice place. Great breakfast "

"Great choice. Nice big room. Liked the breakfast buffet. Free parking. Good rate."

"I liked everything"

"Needed a place to stay near Tacoma but not downtown, this fit the bill. Bathtub stopper not present, all else was good."

"Front desk had no record of my Expedia reservation. I had to show them my confirmation number. It took 20 minutes but I got it. Could’ve been really bad. Please check your software?"

"The lady at the counter was very kind and helpful. Our first room had definitely been smoked in and the bathroom light didn’t work. We were then switched rooms but the toilet didn’t work well "

"Unfortunately, water started leaking from the ceiling in the shower, coming from the shower in the floor above. It was clear there had already been a recent patch job to deal with a prior water leak. There was also mold showing through the paint on the ceiling in the bathroom and the pillow cases were not white, but yellowed. They were clean but showing age/wear."

"The gentlemen at the front desk helped us through the check-in process. They were extremely professional. Breakfast was excellent, with plenty of options, including hard boiled eggs, which I enjoyed. The lobby is very attractive and elegant."

"I didn't spend a night there, because of the unprofessional behavior of the receptionist who supposed to check me in. She was raised to hate minorities. She has no respect for herself, nor for the company she represent and none for clients. She and the security officer, on duty that night, are the worse employees I've ever seen in my live."