Absolutely horrible visit! They gave our e-key to other guests! If it weren't for our own locks I would have shot someone! We left before 5 a.m. because we didn't feel SAFE falling back asleep.
I left my info for the manager and called repeatedly, management avoided my calls an never called back.
Backup manager Ashton did a great job while real manager hid!
Absolutely failed at Hotel 101! Did NOT provide a Safe and Secure room for the money given and except for Ashton, who was awesome, completely failed at customer service on a management level!
If the Safety of you your Loved Ones and the Security
of your Valuables mean NOTHING to you, and if you would like that to be followed up by being completely ghosted by Management, except for Ashton, then this is the place for you!
I AM STILL WAITING FOR A CALL BACK. YOU HAVE MY INFO!
