A free daily manager's reception, a garden and a bar are just a few of the amenities provided at HOTEL PUERTA CHICHEN. Treat yourself to a massage at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a steam room and a restaurant.
Located in Tinum, HOTEL PUERTA CHICHEN is in a national park. Pre-Hispanic City of Chichen-Itza and Platform of the Eagles and Jaguars are local landmarks, and the area's natural beauty can be seen at El Caracol and Cenote Ik kil. Visit our Pisté travel guide
Calle 15 A Km 117 No. 30 X 20, Tinum, Yucatan, 97757
What's nearby
Pre-Hispanic City of Chichen-Itza
3 min drive - 2.9 km
El Caracol
7 min drive - 6.0 km
Cenote Ik kil
8 min drive - 6.8 km
Pyramid of Kukulkan
15 min drive - 6.7 km
Temple of the Warriors
3 min drive - 2.9 km
Getting around
Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
99 min drive
Restaurants
Pueblo Maya
1 min walk
Hacienda Xaybe'h D'Camara
6 min walk
La Gran Chaya
12 min walk
Chilam Balam
19 min walk
Las Mestizas
4 min walk
About this property
HOTEL PUERTA CHICHEN
Hotel in a national park
At HOTEL PUERTA CHICHEN, you can look forward to a free daily manager's reception, a garden and a bar. Treat yourself to a massage at the on-site spa. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a steam room and a restaurant.
You'll also enjoy perks such as:
An outdoor pool, along with sunloungers
Full breakfast (surcharge), tour/ticket information and smoke-free property
1 meeting room, coffee/tea in reception and a banquet hall
A 24-hour front desk and luggage storage
Guest reviews say great things about the helpful staff
Room features
All guest rooms at HOTEL PUERTA CHICHEN offer thoughtful touches, such as premium bedding and laptop-friendly workspaces, in addition to amenities, such as air conditioning and sound-insulated walls.
Daily full breakfast available 7:00 AM to 10:00 AM for a fee: MXN 10 for adults and MXN 10 for children
A bar/lounge
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Things to do
Ecotours
Full-service spa
Outdoor pool
Steam room
Family friendly
Outdoor pool
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Tour and ticket assistance
Business services
Meeting room
Outdoors
Garden
In a national park
Pool loungers
Full-service spa
Couples treatment rooms
Massage
Accessibility
No lift
More
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Towels provided
Entertainment
39-inch flat-screen TV with cable channels
More
Air conditioning
Ceiling fan
Iron/ironing board
Laptop workspace
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before noon
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately MXN 10 for adults and from MXN 10 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
We should mention
This property does not have any lifts
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Frequently asked questions
Does HOTEL PUERTA CHICHEN have a pool?
Yes, this property has an outdoor pool. Pool access is from 8:00 AM to 10:00 PM.
How much does it cost to stay at HOTEL PUERTA CHICHEN?
As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at HOTEL PUERTA CHICHEN on 20 Aug 2026 start from ฿2,313, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is HOTEL PUERTA CHICHEN pet-friendly?
No, pets are not allowed at this property.
How much is parking at HOTEL PUERTA CHICHEN?
There is free parking nearby.
What time is check-in at HOTEL PUERTA CHICHEN?
Check-in start time: 3:00 PM; check-in end time: anytime.
What time is check-out at HOTEL PUERTA CHICHEN?
Checkout is at noon.
Where is HOTEL PUERTA CHICHEN located?
Situated in a national park, this spa hotel is within 1 mile (2 km) of Pre-Hispanic City of Chichen-Itza and Pyramid of Kukulkan. Platform of the Eagles and Jaguars and Court of the Thousand Columns are also within 2 miles (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.