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"Very nice hotel perfect for mini break as literally 5 minute taxi ride from airport, sea views across the complex"

"Great time had. Their greatest asset is their staff. All warm and welcoming. Couldn’t do enough for you. Remembered me and my drink preference from a year ago! Don’t know how to they do it. Food options were more limited this time. But more space for more guests. Still excellent food though. Room was lovely. Very comfortable beds and spacious. Grounds very clean. Very clean through out. Towels seemed to be changed every day. Chocolate on pillow at night was nice. Will be returning a few times...

"Room was in very bad condition stains on the ceiling and walls, furniture and doors falling to pieces and unsafe also no sockets we had booked a superior room and it looked nothing like the pictures. The food however was great and the staff were very nice the outside pool area and animation team were also fantastic. The location was perfect right on the beach and next to the square with a beautiful walk into Puerto del Carmen over all an ok hotel if they had the rooms upgraded it would be fab."