Search Hotels Near Thunder Lagoon Waterpark, Fenwick Island

"Pool area was kind of gross and then on the last day the hot tub area was blocked off and the water was completely green. Kids developed ear infections too. "

"Room was clean but there were no wash cloths or coffee accessories like sugar or creamer or even stirrers. Also no usual tourist information items in the room. When I asked the front desk for some wash cloths I was told she would have someone bring me some and they never showed up. Based on that request I didn’t bother to ask about the other stuff. The property is dated and needs a facelift. "

"Parking was safe and easy"

"Yes"

"Everything was wonderful "

"Great staff..... less than average property. This was a long weekend away for two adults. This was a nice place-ish. The staff were great, especially Tim the maintenence man and the front desk staff. It was un-nerving that the ENTIRE floor smelled like weed for the first 3 days we were there. And nothing was done about it. If i smoked a cigarette there we would have been charged incidentles. We did report this but nothing was done. The smell was sickening! There is no breakfast, but they do have coffee in the morning. The pool is nice, cold, but nice. Again. With the clientele there it was so messy it was not enjoyable. Fortunately after the weekend, we were able to enjoy the pool. The shower had NO water pressure. Took at least 45 mins to completely shower. Our air conditioner broke and we were promptly given a new room, which we had to move all our stuff but were eventualy comfortable. Over all the stay was ok but its an old property not maintained or goverend well. I would not stay there again for more than a night or two. The owners should really invest more in the property and their staff. "

"Absolutely AMAZING! So easy to check in, the place is beautiful, private hot tub and jacuzzi bath CANNOT BE BEAT. It's a beautiful location and staff (Lois) was wonderful! I will never go back to a hotel again."

"Love the staff, always so pleasant. Rooms are perfect!"

"I would like a full refund for my stay.... horrible conditions in the room, no hot water available, an abundance of mold, front desk was not very helpful. Have no idea who the manager is, was told my complaint would be added to the pile? I asked for a call, was told that he may call me the next day, as he was currently off. Well, it's been over a month, and no communication has been received. I would really like to get my money refunded and share some of the pictures of the condition of our room. "