โรงแรมและที่พักในทอมป์สันส์

"AC doesn’t work every time I’ve gone there (3-4 times ac is always out)"

"Me & my family stayed here to visit the water park and we had the most horrible experience. We arrived late for check in & was tired so we decided to pickup food & snacks for the kids from the hotel lobby. We placed the items in the refrigerator & woke up the next morning to find food it spoiled and ice cream all melted because the refrigerator wasn’t working. The room was extremely hot , we kept waking up sweating throughout the night.We contacted receptionist told her the situation & she said...

"ブラインドが壊れていました。"

"Clean room and spacious"

"I may have written the review but stay way from this property. I prepaid for three nights si I stayed anyway but was sorry i did. I felt unsafe the entire time. No elevator to the second floor either. Uncomfortable furniture, bad plumbing, bad parking lot (like parking in a truck parking lot with pot holes), no breakfast as advertised. They are trying to remodel but I dont think thats possible. Sometimes it just time to tear it down."

"Great staff especially Juanita, Thank you."

"Parfait !"

"Good stay for the night , I just didn’t lik"

"Wonderful staff, clean, and comfortable beds. Well done Embassy Katy!!"

"The rooms were not clean. I went to three different rooms on two different floors. One of the rooms has a bug on the shower and the floor was dirty. The other two rooms smelled of smoke and the floor was dirty. We bought our own small vacuum cleaner from Walmart next door to clean the floor! The staff was exceptional! Brittany was the front desk clerk and she was most helpful, friendly and apologetic for the condition of the rooms. This hotel has so much potential! Just needs to be cleaned...

"The room was clean, staff were polite and location was perfect."

"Perfect stay , everything was as expected and smelled amazing"

"The hotel was great and not a hassle to check in."

"Brand new- Frint desk went above and beyond to accommodate us"

"Everything is good"

"The property is nice. A few things are starting to age and need a little maintenance, but still a very nice place. Only disappointment this time we stayed here was that none of the staff seemed like they wanted to be there. No one was particularly rude, but no one had a smile and every interaction was right on the verge of a bit sharp in the way they spoke to us. We also ordered food from the bar for happy hour and it never showed up after about 50 minutes and we were heading to dinner...

"poor breakfast arrangements"

"Hotel canceled my prepaid reservation despite me sending a message through Expedia saying my arrival would be delayed until the following morning. Hotel staff said that was not its problem — that I should take it up with Expedia. I had to pay full price on the spot to get the room I had already paid for through Expedia. So, beware."