Thiền viện Trúc lâm Tây Thiên

Cockroach in our room on the second night and breakfast full of flies. Breakfast is served in a different hotel in a tiny windowless room that only seats a few tables at a time. Started well and the room was nicely air conditioned staff were friendly and welcoming and they were prepared with cockroach spray which says a lot.

We were staying for three days and had to extend our stay, luckily Ann managed to get us a room at their sister hotel which was opening the next day. She handled the transfer of our luggage, the rebooking of our cruise, our airport transfers...absolutely fantastic. Great reception, clean rooms, very courteous staff. The location is perfect, the rooms are quiet. I have nothing but positive things to say, 10/10.