Deluxe Room, 2 Double Beds, Refrigerator & Microwave, Second Floor | Premium bedding, pillow-top beds, desk, soundproofing
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Reviews of Comfort Inn Thetford Mines

2.5 out of 5
Comfort Inn Thetford Mines
123 boul. Frontenac Ouest, Thetford Mines, QC

Reviews

8.4

Very good

Rating 10 - Excellent. 183 out of 480 reviews" "
Rating 8 - Good. 210 out of 480 reviews" "
Rating 6 - Okay. 70 out of 480 reviews" "
Rating 4 - Poor. 11 out of 480 reviews" "
Rating 2 - Terrible. 6 out of 480 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emery

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nathalie on 1 May 2024
Pouvez vous nous en dire plus sur votre séjour, afin de pouvoir nous améliorer.

6/10 Okay

Nathalie

Travelled with partner
Liked: Property conditions & facilities
walking distance from many restaurants, quiet and safe
Stayed 1 night in Mar 2024
Response from Nathalie on 28 Mar 2024
Thanks for your comments!

8/10 Good

David

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
a bit old and worn...I think it's "as clean as possible" but still look old and worn...
Stayed 2 nights in Feb 2024
Response from Nathalie on 11 Mar 2024
Thanks for your comments

6/10 Okay

Pierre

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Nathalie on 4 Mar 2024
MErci pour votre évaluation suite à votre récent séjour à notre hotel.

4/10 Poor

celine

Travelled with family
Disliked: Cleanliness, staff & service
la toilette a couler toute la nuit elles est brisée et l eau qui sort du robinet est bouillante
Stayed 1 night in Dec 2023

8/10 Good

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok but a but expensive
Stayed 1 night in Dec 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Nathalie on 20 Nov 2023
Merci pour votre évaluation !

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Nathalie on 14 Nov 2023
Merci pour votre belle évaluation !

10/10 Excellent

Francis

Stayed 1 night in Nov 2023
Response from Nathalie on 4 Dec 2023
merci pour votre belle appréciation

10/10 Excellent

Nicole

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Nathalie on 30 Oct 2023
Merci pour votre super évaluation suite à votre récent séjour

10/10 Excellent

Pierre

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Nathalie on 10 Oct 2023
Merci pour votre belle évaluation pour votre dernier séjour à notre hotel.

8/10 Good

carmin

Stayed 1 night in Oct 2023
Response from Nathalie on 30 Oct 2023
Thanks for you comments

10/10 Excellent

Lorraine

Stayed 1 night in Oct 2023
Response from Nathalie on 30 Oct 2023
Merci pour votre belle évaluation !

8/10 Good

Sylvain

Business traveller
Liked: Cleanliness, staff & service, amenities
Convenient for business trip.
Stayed 2 nights in Oct 2023
Response from Nathalie on 10 Oct 2023
Thanks for your comment.

6/10 Okay

David

Stayed 1 night in Sep 2023
Response from Nathalie on 10 Oct 2023
merci pour votre évaluation

6/10 Okay

Lydia

Travelled with group
Disliked: Staff & service, amenities
The room was all right. We had a one night stay. But the people at the counter gave us no information about the hotel or the surroundings. The staff for the breakfast were not happy or welcoming
Stayed 1 night in Sep 2023
Response from Nathalie on 21 Sep 2023
Thanks for your comments. I will transmit your complain to the general manager. She will make sure to advise our personal.Thanks and have a good day !

10/10 Excellent

Bailey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nathalie on 21 Sep 2023
merci pour votre évaluation.Bonne journée !

8/10 Good

Serge

Liked: Cleanliness, staff & service, property conditions & facilities
On y a sejourne seulement une nuit mais l"accueil y est tres bien.
Stayed 1 night in Sep 2023
Response from Nathalie on 7 Sep 2023
Merci pour votre commentaire.Au plaisir,

10/10 Excellent

Chantal

Stayed 2 nights in Sep 2023
Response from Nathalie on 7 Sep 2023
Merci pour votre superbe évaluation suite à votre récent séjour.Au plaisir de vous revoir !

6/10 Okay

Francis

Stayed 1 night in Sep 2023
Response from Nathalie on 6 Sep 2023
Merci pour votre évaluation suite à votre récent séjour chez nous.Merci et bonne journée !

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
it was a good location , the room was mostly clean, the microwave was not clean and there was no soap or shampoo in the washroom. other then that it was great.
Stayed 2 nights in Sep 2023
Response from Nathalie on 6 Sep 2023
Thanks for your comments. We will follow the case to the housekeeping department. Some of our rooms have now shampoo in the bathtub now. If that problem happens, please feel free to ask our staff at the front desk. They will be a pleasure to serve you.Have a great day !

6/10 Okay

helene

Liked: Cleanliness, staff & service
Not sound proof can hear neighbours well Tv quality poor channels and tv
Stayed 1 night in Aug 2023
Response from Nathalie on 6 Sep 2023
Thanks for taking of your time to fill up our survey, following your recent stay at our hotel. We're sorry that you did not like our room. On your next stay with us, you can ask to have a quiet room and non communicant room. The sound proof will be better. For The TV quality, we are not HD channels yet at the hotel.I'm hopping to see you on your next trip in Thetford Mines

10/10 Excellent

Lisa

Travelled with partner
Liked: Amenities
Clean, comfortable. Try to book a room 2nd floor at the back. It was really quiet for being on the Main Street.
Stayed 1 night in Aug 2023
Response from Nathalie on 6 Sep 2023
Wow ! thank you for your good review for your last stay with us.Hope to see you again !

10/10 Excellent

Lucie

Travelled with pets
Liked: Amenities
We had a nice stay
Stayed 1 night in Aug 2023
Response from Nathalie on 6 Sep 2023
Thank you very much for your good comments !Have a great day !

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Nathalie on 6 Sep 2023
Merci pour avoir pris de votre temps afin de remplir votre appréciation suite à votre séjour chez nous.Au plaisir,

8/10 Good

sylvain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Nathalie on 6 Sep 2023
Merci pour cette belle appréciation suite à votre récent séjour.

10/10 Excellent

Aline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023
Response from Nathalie on 6 Sep 2023
Thanks for your response !Have a great day !

8/10 Good

sylvain

Stayed 1 night in Jul 2023
Response from Nathalie on 6 Sep 2023
Merci pour votre appréciation, suite à votre récent séjour.Au plaisir,

10/10 Excellent

Gerald

Stayed 1 night in Jul 2023
Response from Nathalie on 6 Sep 2023
Merci pour vos commentaires suite à votre récent séjour.

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
great place, clean
Stayed 1 night in Jul 2023
Response from Nathalie on 6 Sep 2023
Wow ! Thanks for your great comments about your recent stay.

8/10 Good

William T.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
At 83 yrs second floor room - no elevator not appr
Stayed 1 night in Jul 2023
Response from Nathalie on 6 Sep 2023
Good day,For your next reservation, it's preferable to ask a room in ground floor.

8/10 Good

Kenneth

Stayed 1 night in Jul 2023
Response from Nathalie on 6 Sep 2023
Thanks for your comments

8/10 Good

isabelle

Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place nice and clean friendly staff.. Continental breakfast is amazing so many options considering it's free..
Stayed 2 nights in Jun 2023

6/10 Okay

Liguo

Liked: Cleanliness, staff & service
The air condition is very noisy.
Stayed 2 nights in Jun 2023

2/10 Terrible

Trevor

Stayed 1 night in Jun 2023

10/10 Excellent

Antonio

Stayed 1 night in May 2023

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exellent value for the price
Hotel is very quiet. Very clean too. The beds were nice and clear (NO bed bugs). The furniture is a bit old, but is totally fine and comfortable. There was everything that was needed, including a real full tub. Breakfast was excellent and had a lot options. The only thing missing was non-dairy milk (oat milk). Staff was VERY friendly and eager to help. Staff is bilingual which was great and is rare in region in Québec.
Stayed 1 night in May 2023

10/10 Excellent

Julie

Stayed 1 night in Apr 2023

6/10 Okay

Verified traveller

Liked: Room comfort
Stayed 1 night in Apr 2023

6/10 Okay

Francois

Disliked: Cleanliness
Stayed 1 night in Apr 2023

8/10 Good

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a weekend stay
Stayed 1 night in Mar 2023

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jan 2023
Response from Nathalie on 20 Feb 2023
thanks for your response

8/10 Good

Poiré

Stayed 1 night in Jan 2023
Response from Nathalie on 20 Feb 2023
merci pour vos commentaires

10/10 Excellent

Andre

Stayed 3 nights in Dec 2022
Response from Nathalie on 20 Feb 2023
merci pour votre appéciation.

10/10 Excellent

Francis, Lorraine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The fellow that takes care of the reception was very friendly - opened the door for me as it was raining hard
Stayed 1 night in Nov 2022

8/10 Good

Shelley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, friendly. Some English, which helped me as I was from America
Stayed 2 nights in Nov 2022

10/10 Excellent

William

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
good value... great service... great location
Stayed 2 nights in Oct 2022

10/10 Excellent

Pierre-Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent sur tous les points
Stayed 1 night in Aug 2022
Response from Nathalie on 29 Sep 2022
Wow ! Merci pour cette belle évaluation !

8/10 Good

Dilip

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived at 11:45p from Quebec City and check in was delayed! Front desk person wasn't familiar with English and wasn't sure about my reservation :(
Stayed 1 night in Aug 2022