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"V"

"Had some noise in my room . Didn’t really like that the lobby was on the different floor when you enter the hotel. The room was always cleaned the next day"

"There were some terrible staff members that was going to charge me extra for checking in early without telling me and their attitude was really shockingly rude. Never had such experience with check in. Then we complained to the manager that was there at night and he was super professional and made us ease our anger."