Search Hotels Near the TRACK at new balance, Boston

"Great experience"

"Accommodating staff and good location."

"It’s good for 1 night & looking for bed to sleep is perfect but don’t expect the good quality your looking for."

"Terrible service and conditions. Several flights of stairs, no staff to help. When a staff member did show up on my third day I asked for a blanket because it was cold and he told me they don’t have them. No cups, dirty sheets, a bucket under the sink to catch the leaking water from the pipes. The property is not maintained well no phones for emergencies and five flights of stairs and I wasn’t even on the top floor.. Not ADA compliant. Hairdryer didn’t work. Breakfast is a granola bar or packet of instant oatmeal. No please to sit and eat. Threadbare towels. They don’t make the bed."

"Very nice stuff"

"Everything was great ! Just not to many options to eat for kids. Had to order out."

"When I checked in, the gentleman handling the process was very courteous and polite. Explained everything in detail. The second day, I had a whole different experience; as I was approaching the reception, a man saw me and immediately left his post and went into a side room. Waited few minutes and went to call him. He acted upset that I called him and was very grouchy with short responses to my questions. Not good. The breakfast food quality was not good. I and another table ordered smoked salmon. Salmon arrived frozen. Both tables complained but nothing was done. This beautiful hotel that has rooms like a Four Seasons hotel, dilutes that beauty and serenity with these issues. "

"Great hotel with complimentary shuttle around the city"

"It’s not the prettiest hotel but it’s clean and convenient. Parking and access was very easy."