โรงแรมใกล้ศูนย์เทนนิสเรโน, รีโน

"Room was clean Staff was very helpful Finding room was difficult but found"

"It’s nicely renovated but we did not like that the shower was see thru from the bedroom. Also there were 3-4 small moth type things flying around that we had to kill with a towel."

"I can't say enough about the staff. They were friendly, accommodating and helpful. They went out of their way to take care of us. One of us is handicapped and they complimentary valet parking was a godsend. Everything was clean and upgraded. Great experience. We will repeat."

"Garage elevator was not working. Gate to garage was broken. Inside only had one working elevator. Pool great. Staff excellent"

"Everything was great!"

"W"

"We had a good stay"

"Clean, fresh, kind and helpful staff. 24/7 good availability. Airport shuttle!"

"Had a great stay. Quiet and staff was excellent from check in to check out"

"The location was ok. In the middle of downtown and it was quite busy. You can walk around and have great places to eat."

"Close to the airport with a good shuttle and parking"

"On 1st morning after arrival turned on bathroom sink which immediately flooded the entire room. We used all towels and bath mat to contain water. Sink trap had been repaired with tape. Maintenance responded quickly and repaired. Although numerous trips to front desk were made requesting housekeeping they never showed up. I got towels from front desk myself and they told me to throw wet towels out on the patio. 2nd day made 5 trips to front desk still no housekeeping. On 3rd day room was smelling...

"TV remote wasn’t working. The other room TV is broken and bathroom door can’t locked"

"The door lock didn’t work for us had to contact someone to give us a code to be able to get in. The WiFi was ridiculous, hardly worked. The sink faucet was so loose felt like turning on the water would rip the faucet off its brackets. The TP holder was broken. Was a good price but everything was cheaply made and breaking."

"We tried to check in and couldn't get into the room. The code we were given got us into the building. But the code to get into our room wouldn't open the door. After trying multiple times without success, we tried contacting Hotels.com to get advice. We were unable to reach a real person for help. Since we needed to have a room for the night, we got a room at Comfort Suites instead. We're extremely frustrated and will be seeking a refund for this room we were unable to use."