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Novotel Den Haag City Centre

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Luxury
4.5 star property
8.8

Excellent

Luxury hotel near Mauritshuis

Located close to World Forum Convention Centre and Madurodam, Novotel Den Haag City Centre provides 15 beach bars, a terrace and an art gallery on-site. The on-site international cuisine restaurant, Gallery61, offers breakfast, lunch, dinner, light fare and children's meals. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a shopping centre on-site and an arcade/games room.

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is ฿3,317
฿4,482 total
includes taxes & fees
21 Jun - 22 Jun

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  • Free Wi-Fi
  • Air-conditioning
  • Gym
8.8 out of 10, Excellent, 443 reviews
The price is ฿3,911
฿5,201 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for electric, hybrid, and LPG vehicles is not available at this property.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.20 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Covered self-parking fee: EUR 37.50 per night
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Frequently asked questions

Is Novotel Den Haag City Centre pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 20.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Novotel Den Haag City Centre?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Novotel Den Haag City Centre on 21 Jun 2026 start from ฿3,317, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Novotel Den Haag City Centre?

Self-parking is available for EUR 37.50 per night. Limited spots are available.

What time is check-in at Novotel Den Haag City Centre?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Novotel Den Haag City Centre?

Checkout is at noon.

Where is Novotel Den Haag City Centre located?

Located in The Hague Center, this luxury hotel is 0.4 mi (0.6 km) from Mauritshuis, and within 3 mi (5 km) of Madurodam and World Forum Convention Centre. Royal Palace 'Huis ten Bosch' and Scheveningen Pier are also within 6 mi (10 km). The Hague Central Station is 13 minutes by foot and The Hague (ZYH-The Hague Central Train Station) is 13 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.8

Amenities

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 187 out of 347 reviews
Rating 8 - Good. 114 out of 347 reviews
Rating 6 - Okay. 32 out of 347 reviews
Rating 4 - Poor. 11 out of 347 reviews
Rating 2 - Terrible. 3 out of 347 reviews

Reviews

Verified

8/10 Good

Sealene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very good situated. You have a lot of shops en restaurants around.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Abdurahman

Liked: Cleanliness, amenities, property conditions & facilities
It's clean nice hotel and great location
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Min Hui

Liked: Cleanliness, amenities, property conditions & facilities
Convenient location, very nice stay with friendly reception and i absolutely love the breakfast!
Stayed 5 nights in Jun 2025
Verified

10/10 Excellent

Annabelle Dela Cruz

Liked: Cleanliness, staff & service, property conditions & facilities
It's such a pleasant and wonderful hotel to stay. Friendly staff, very clean hotel and relaxing ambience. Definitely will book again for our next girly trip 💚💚
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location with great access to public transport. The breakfast was amazing and staff really helpful. Would stay again!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to stay in a very nice location for sightseeing and restaurants. The staff was very friendly.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Very central location with easy access to public transport. Many great restaurant options within 10 minutes walk.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third stay at this affordable gem and we were surprised by a room with balcony windows overlooking The Passage. Super friendly staff and a nice breakfast buffet.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

JeanTray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was just great, the area and the hotel is very good with all the necessary infrustructure available.
Stayed 1 night in May 2024
Verified

10/10 Excellent

robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time in The Hague. It was a nice hotel with a convenient location. Close to the city centre and the tram station to get to the beach
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Hersh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, very nice modern comfortable rooms. The only issue was with parking as we were not allowed to park the hybrid rental car we were driving.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed the stay. Very close to various museums and parks. Highly recommended
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Joseph

Great location. Nice clean, safe room.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Reginald

Liked: Cleanliness, staff & service, property conditions & facilities
Service was fantastic. Catered to every need excellently.
Stayed 11 nights in Nov 2023
Verified

10/10 Excellent

Blair

Liked: Amenities
Den Haag is a beautiful city and the hotel is in a convenient location. The room was nice and the staff were the very best. Highly recommend adding the breakfast buffet - it is fresh and has many options.
Stayed 6 nights in May 2024
Verified

10/10 Excellent

Ali N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel, very conveniently located, great staff all around the hotel. The frontdesk staff were very kind. We stayed 14 nights and felt very much at home each and everyday. Thank you guys, will definetely stay again.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property located in the Passage centre and very close tot eh Royal shopping district Staff were helpful and friendly. Buses and trams are only 200mtrs from the door. There is a convenience store, and lots of dining options. Luggage storage was secure.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service
Grat location, friendly staff and very accommodating for early check-in and late check-out. A few amenities lacking in room.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice and pet friendly hotel in city centre

Great hotel, good comfort, reasonable price, really dog friendly (we had a goodie bag on arrival for our dog) - and great location right in the beautiful city Centre close to shopping and restaurants. Only inconvenience was no hotel parking for electrical cars due to weight for the lift, but there are plenty of parking opportunities in 5min walking distance so no big problem.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort

No frills

Great location as the hotel is part of the passage. Easy location to shops and restaurants. Big TV in room but no fridge. No frills and carpets need an upgrade
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Katrine Wai Min

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location to walk around The Hague. However parking garage was a challenge although adventurous and expensive! Breakfast was superb so have a good brunch for the day! Rooms are nicely renovated but be careful if you have to climb stairs with luggage!
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Anjali

Liked: Cleanliness, staff & service, property conditions & facilities
Well situated for the centre of town. Good tram connections and close to shops and restaurants. They didn’t seem aware that we had two older children travelling with us when we arrived (10 and 12). This was a bit frustrating as the other hotel booked at the same time on the same booking did know about the children. We had a compact room which did the job however the pullout sofa bed was probably too small for the 12 year-old Would be fine with younger children. Hotel was clean and the staff are friendly.
Stayed 1 night in Apr 2025
Verified

8/10 Good

CLAIRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay. Fantastic location. Room was fine , smaller but normal for city centre. Great, modern bathroom . Fantastic helpful staff. Parking at hotel is interesting- first time we have been in a car lift. Little tight maybe, but safe and good location for car. Everything else you can get a tram or walk. Really enjoyed and would stay again.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Janene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time to stay at Novotel and the location is ideal, just 10 min walk to Central Station. Its in the Passage, so super convenient to all shopping areas of the Hague. Great breakfast! When we first arrived I thought the room was a but small bc we had paid extra for a larger room, but as the week went on we got used to it. The parking garage is a bit tricky, but we always found a space for our car. The staff was friendly and helpful. Overall, a great stay in The Hague.
Stayed 7 nights in Apr 2024