Search Hotels Near The Golf Center at The Highlands, Dallas

"I stayed at this hotel in May 2024 and had a very good experience, which is why I decided to return on this occasion. Unfortunately, this time it was a huge disappointment. The breakfast was nowhere near as good as before. There were far fewer options and the food quality seemed much lower. I also noticed old and worn furniture in the hallways, which gave the hotel a neglected appearance. During our stay, I requested housekeeping service twice, and it was never done. However, the worst part of the experience was the lack of hot water. The temperature outside was around 0°C in the mornings, and there was no hot water available. The hotel staff didn’t even notify guests about the issue, and I ended up having to take a shower with freezing cold water. After the great experience I had a couple of years ago, this stay was a complete disappointment."

"Parking was good Alexus was amazing "

"Never used laundry room. No problems with the property. Sometimes the staff are not so nice. Key card is always deactivating so I have to stop by the office to make sure it is working. Other than that I haven't had any major issues. Overall, I would recommend."

"Everything "

"okay, however i would not stay again."

"Overall it's good but the pool was not as clean"

"Our stay was pleasant and the property was clean and had convenience of full kitchen with refrigerator and microwave as well as cooktop range. The buffet was decent but lacked having any available plastic forks. The staff was friendly and accommodating. "

"Expedia presented false advertisement pertaining to this hotel and overcharged me for a room that the hotel didn't offer at all. I paid $200 for a suite with a whirlpool at the bedside, but upon arrival i was told that the hotel had no such room available and I had to settle for a regular King room. Totally unacceptable and dishonest. Now I can say that the staff there was great and very nice, it was pretty clean overall, and she apologized on her behalf plus offered free items to make things a bit better for the stay. "

"No toilet paper only one rolls. Tried calling front desk with room Phone no answer. Called the regular number on my cell no one answered The room phone was unplugged when we got there And missing Pieces off the phone Bathroom had some kind of hair or something on the floor It was good for the price I paid I’ve stayed at other hotels in close proximity but ever this one. "