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"Friendly staff Lovely hotel Spacious bed"

"We stayed in the Collingwood Suite and it was very comfortable. The bathroom was upstairs as you enter the suite, with the bedroom down the stairs. Stairs lit by small lights, very nice touch. The towels and robes were comfortable. For being a city centre hotel, it was very quiet, we heard no traffic through the night and the bed was cosy and comfortable. The only negative was that the tea and coffee making facilities are hidden in a cupboard, i initially thought there was no milk as it was...

"Very comfortable bed , stayed in a deluxe double.Staff all very friendly. "

"Great crac at the bar. Food was great. Shower superb. A hidden gem this place "

"Room was really clean and comfortable, breakfast was lovely and staff were friendly and helpful would definitely stay again."

"Good food , clean room, free parking, good staff to support you for check in and ask any information "

"Great hotel maintained to high standards with excellent staff!"

"The perfect Halloween experience. We started by doing the escape room that situated on the grounds. On the evening, we did the Elizabethan banquet with a Halloween twist.. Food and drink was all fantastic and the room was out out of this world. Super quirky but refined. It’s almost like staying at Hogwarts"

"Would stay again. Excellent location for touring Durham. Great staff, interesting building. "

"We really enjoyed our stay we’ve used Hampton Hilton in past lovely hotel room clean and tidy staff very helpful breakfast wonderful "

"Very friendly staff, clean and comfortable room. "

"I really appreciate the service and staff and I recommend Holiday Inn ."

"Parking was great, right outside the room, food was fantastic and staff were exceptionally helpful. Had a fantastic stay and will be back"

"I did not have breakfast in the hotel. I had a pleasant drink in the bar."