Hotel Zaragoza Tepoztlan

Property class: 3

Choose dates to view prices

Reviews

8.8 out of 10
Excellent
Hotel Zaragoza Tepoztlan provides amenities, such as a full-service spa and a snack bar/deli. Treat yourself to spa services, such as a Swedish massage, aromatherapy or reflexology. Guests can connect to free in-room WiFi.

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

A hotel room with two wooden beds, a wooden chair, a ceiling fan, and a window with curtains.

Family Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room

A hotel room with a bed, a television mounted on the wall, a wooden dresser, and a small window.

Standard Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room

A hotel room with a bed, a desk, two chairs, a ceiling fan, and a wooden headboard.

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
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About the area

Santo Domingo, a neighbourhood in Tepoztlán, is home to Hotel Zaragoza Tepoztlan. El Tepozteco National Park and Del Tepozteco Trailhead reflect the area's natural beauty and area attractions include Six Flags Hurricane Harbor Oaxtepec and El Bosque Water Park. Borda Gardens and Ethnobotanical Garden and Museum of Traditional and Herbal Medicine are also worth visiting. Take the opportunity to explore the area for outdoor excitement like ecotours. Visit our Tepoztlán travel guide
Map
Calle Zaragoza 35B, Barrio Santo Domingo, Tepoztlán, MOR, 62520

What's nearby

  • A cobblestone street with buildings, a mountain in the background, and a street lamp.
    El Tepozteco National Park
    1 min walk - 0.0 km
  • A bustling market with colorful pottery and textiles.
    Artisan Market of Tepoztlán
    9 min walk - 0.8 km
  • New Tepoztlán Market
    3 min walk - 0.3 km
  • Tepoztlán Museum Carlos Pellicer Collection
    5 min walk - 0.5 km
  • Experiencia Tepoztlan Language School
    12 min walk - 1.0 km

Getting around

  • Benito Juarez International Airport (MEX)
    94 min drive

Restaurants

  • Terraza 360
    2 min walk
  • El Ciruelo
    3 min walk
  • El Mirador De Tepoz
    3 min walk
  • La Cueva
    5 min walk
  • Nixte
    5 min walk

About this property

Hotel Zaragoza Tepoztlan

  • Hotel located in Santo Domingo
  • Hotel Zaragoza Tepoztlan provides amenities, such as a full-service spa and a snack bar/deli. Treat yourself to spa services, such as a Swedish massage, aromatherapy or reflexology. Guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free self-parking and valet parking
    • A banquet hall, luggage storage and tour/ticket information
    • Smoke-free property, a front desk safe and concierge services
  • Room features
  • All guestrooms are individually decorated, and include amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with rainfall showers and hairdryers
    • Ceiling fans, daily housekeeping and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Snack bar/deli

Things to do

  • Full-service spa
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 17 August 2026 to 31 December 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 500.0 per day.
Cots (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MXN 500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Zaragoza Tepoztlan have a pool?

Yes, this property has an outdoor pool.

Is Hotel Zaragoza Tepoztlan pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zaragoza Tepoztlan?

Self-parking and valet parking are free at this property.

What time is check-in at Hotel Zaragoza Tepoztlan?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Zaragoza Tepoztlan?

Checkout is at noon. Late check-out is available for a fee.

Where is Hotel Zaragoza Tepoztlan located?

Located in Santo Domingo, this spa hotel is steps away from New Tepoztlán Market and Tepoztlán Museum Carlos Pellicer Collection. Ex-Convent of the Nativity and Artisan Market of Tepoztlán are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Zaragoza Tepoztlan Reviews

8.8

Excellent

9.4

Cleanliness

8.0

Location

9.0

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 82 out of 143 reviews
Rating 8 - Good. 41 out of 143 reviews
Rating 6 - Okay. 11 out of 143 reviews
Rating 4 - Poor. 6 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe place. Very close to city center
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Spa was nice and relaxing. The staff did a good job. The only thing is that the water pressure for the shower was inconsistent. Overall a good centric place to stay if the activities are downtown.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

The hotel is at a walking distance to the main touristic places plus it is clean and organized. Tks
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and place.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
No air conditioning- a must to have if visiting during the summer months
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Peaceful place.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms, pretty, well-maintained property. Nice staff.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful layout on a really quiet block near the center. I booked quickly so I did not get a chance to read about the property. First of all, they are a cash only property. Second, they have a list of house rules. Neither issue was a problem for us.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal súper amable
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención fue excelente, las instalaciones limpias y agradables, la alberca agusto. Nos gustó mucho la estancia, la ubicación cerca del centro igual muy bien. Gracias!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó la limpieza en las instalaciones y de la habitación, la alberca con agua templada la disfrutamos mucho y el servicio del personal excelente. Sugerencia Podrían mejorar en cuanto a la presión del agua de la regadera del baño, pero en general todo bien 😎 Sin duda regresaremos!!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio del personal, atención al cliente y habitaciones Muy agradable la estancia ☺️
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación con respecto a la cercanía al centro de Tepoztlán, El personal muy atento
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien y muy amable el personal
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con buena ubicación cerca del centro, la habitación amplia, cómoda y muy limpia. La alberca no muy grande pero limpia y climatizada. El personal amable. En general todo muy bien.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Alberca climatizada, muy limpia
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el servicio muy bien, los cuartos y la piscina limpia y el personal fue amable todo el tiempo
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien, situado limpio pero básico
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Personal amable, limpieza impecable, todo perfecto y muy comodo
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
bien en general
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, la habitación súper amplia, todo limpio. Recomendable al 100%
Stayed 1 night in Dec 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Estancia de lo peor
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
Lo uno que no me gustó es que no había más cobijas en el cuarto y en esta época baja mucho la temperatura en Tepoz y tuve mucho frío en la noche.
Stayed 1 night in Nov 2025