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"Me gustaría un reembolso, la peor noche pase, la habitación no tenía aire tuve que abrir las ventanas y pasó la noche lloviendo el agua y el ruido de afuera no me dejó dormir pedí otra habitación y estaba peor "

"Clean hotel, fantastic views"

"My Little Charlie room was EXACTLY what I needed for this short solo stay in midtown Manhattan. Clean, modern, quiet, friendly, efficient, tiny, and cost-efficient. "

"Perfect location, big modern room and loved the two bars with happy hour specials!"

"Yes "

"be there at night time. The staff was not friendly. Another staff was friendly when I was checking out in the morning m. So I guess that depends."

"It was a great stay for my family. The room we had was a little small square footage wise for a double room but it still wasnt terrible we enjoyed our stay."

"Simple room. If you’re staying to see the city at a good price I’d stay. We got the 12th floor, some view but not anything iconic. Next to a Walgreens! Som food places, also the subway which was nice and not far from. They let us keep our bags there after checkout because our flight was at night and we didn’t want to carry them while we still went around the city! Thanks! Would stay again. "

"The room was clean, but there was no mini bar. There was no robes those were supposed to be in the room so that’s false advertisement for the free breakfast. You can only pick either a sandwich or a fruit you cannot have both no one came change the sheets there was only One towel and one cloth thank God I brought my own The room was very small. There was no restaurant like it said it was there was no free parking. It was valet and it was $85 a day. I wish I can get some of my money back being...

"The hotel & the staff were very nice!! just the air needs some work I was sweating alittle."

"Hotel is not well maintained and looks old. However, location is amazing and the staff are really friendly. If you are looking for great location with reasonable price in NYC, this is the right place for you. "

"I stayed at Arlo Soho in NYC Aug. 6-8. Their Hotels.com profile included free Wi-Fi and gym in the amenities. However, I was charged an additional “resort fee” of $34/day for Wi-Fi, gym, “bike access,” and two cans of water. Ripoff!"

"Good"

"Very clean room, amazing staff! They were extremely polite and quick to check in! The cleaning staff was great and friendly and everyone there seemed to enjoy their jobs which makes for a great environment! Will definitely stay again, the only downside is parking which is out of their control. I highly recommend staying and getting a room with a view! "

"Everything very nice! Love it"

"A wonderful hotel in a great area of NYC. "