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"The hotel charges premium rates but fails to deliver premium service. We expected a comfortable and welcoming experience, but the service was disappointing. Management should pay more attention to guest satisfaction instead of charging high prices without providing the level of service guests deserve. *The room is dirty and smell bad *room is not Ready until 8:30pm *no shuttle"

"Breakfast was ok."

"I do not recommend staying here. The only positive we encountered were the nice restaurant/bar staff."

"This property is horribly advertised. One onsite restaurant and poolside bar…. Which for food is very limited. Good, but limited. The main restaurants and amenities are at Divi Golf, which you have to take a shuttle. The fitness center is at the farthest end of the tamarjin from Divi Dutch. You do not have access to Tamarjin or Divi All Inclusive amenities (except the fitness center) unless you upgrade after making reservations. Would’ve been more helpful if they actually had a coffee shop...

"J"

"Meticulous rooms and grounds . Staff attentive and friendly"

"My room did not have a hair dryer. After asking multiple times and speaking with several front desk clerks, I was given conflicting answers. It wasn’t until the third staff member that finally admitted the hotel currently has no hair dryers available which is unacceptable for a property of this caliber. There are not enough beach huts for guests. The limited number available appeared to have been reserved the night before"

"Suffice it to say that we would return to the property in the future."

"Great staff"

"Staff was great right on strip"

"We had a wonderful time during our stay. Tamara was very helpful. I Highly recommend it"

"We loved the property. Pools at different locations around the rooms reduced overcrowding and offered different venues. Also bar and food services offered through out the facility as well as a choice of restaurants for a more sit down intimate meal. Our room was spacious and we loved the balcony that overlooked the property, with views of the ocean. Our room was serviced in a timely fashion and our room server always had a smile and a friendly cheerful personality. Staff through the facility was...

"Staff was friendly. Our room was always cleaned really well. I think her name is Elaine- rm 1201, Nov 3 -8. Great job by all!"