Waited an hour at check-in, room was not even ready at check-in time. 2 hours after check in time they tell me there is an issue with the room, so they had to give me a room which was not as nice as what I reserved, but they did give me a partial refund. The hotel in general is not maintained well, from missing elevator buttons, to dented bath tubs, to stained towels. The food was plentiful, but not very high quality and definitely looked better than it tasted. Definitely was able to find things that tasted good, but not amazing. Overall, the children had a great time either at the pool, or the kids club. If you lower expectations or already have relatively low expectations, you really can have a great time here at the resort. I don't regret staying here, however it definitely would have been better if the hotel invested more to do basic maintenance.
The staff was wonderful and a big thanks for לאת she was so cute and helpful person and all time was calling to take care of us and she helped with checking in with a lot person in reception
We stayed at Leonardo Club Hotel Dead Sea for a family vacation. The hotel has a lot of potential because it has a private beach near the Dead Sea, a spa with a saltwater pool and jacuzzi, and an excellent regular swimming pool.
However, the hotel needs immediate renovation, as the building itself is in very poor condition. We received a renovated room, but even there, the room did not have a hair dryer. When I called room service and asked for one, they promised to bring it to me, but I never received it.
This was very disappointing and showed poor customer service. Unfortunately, because of the condition of the hotel and the service issues, I would not recommend staying here.
كانت الاقامة في الفندق رائعة جداً قضينا انا وعائلتي عيد زواج رائع ووقت ممتع، الطاقم متعاون جداً، الخدمة ممتازة، الطعام جيد جداً ، متوفر فعاليات رائعة لقضاء وقت جميل وحماسي بجانب البركة
Very nice hotel with all inclusive meals
The meals are varied and fresh.
Cleaning is very good
The host shlomit welcomed us very nicely
Highly recommended.
Hotel staff very helpful and friendly. Hotel itself somewhat dated and in need of redecorating but was very good value. Food was plentiful with good variety of options.
Great location! Good for families. I think the kids club team needs to be more friendly to kids that enter the kids club
เข้าพัก 1 คืน, พฤศจิกายน 2024
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Yoel
23 เม.ย. 2026
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
Only one slide was working, and only from 10:00-3:30pm.
Very rude guests. Did not enforce non smoking area until I asked them to. Food was great for kids, not 4 star quality but good enough for me - the vegetables were not fresh. AC in the room was not working and they didn't fix it.
We had a fantastic time at this resort. We had a personal concierge assigned to us at the start and Shlomit made sure everything we needed was made available. The food was excellent and plentiful and the spa facilities were perfect and relaxing.
The room was old and not totally clean and there were cockroaches in the room. The food was also not good at all. The location and the view, however were amazing.
This property is all inclusive great for kids. There are ices drinks and shows at night which kids love and will keep them busy the entire day which helps when adults want to go and enjoy the resort a little bit on their own. I definitely would recommend for families.
Have to say it was great staying, Shlomit took care of us and spoil us.
The hotel theatre cast was great, Aviv was wonderful with the kids gardens.
Highly recommended.
เข้าพัก 1 คืน, ธันวาคม 2022
รีวิวที่ตรวจสอบแล้ว
6/10 พอใช้
Mel
16 ธ.ค. 2025
Ok place, but owners really milking it. Probably haven’t done much of an update or renovation in years and . furniture, old carpeting, worn it is what it is.
The staff was great and very attentive! The food was abundant and delicious. This was a great place with a full board option, all inclusive bar, coffees, drinks, entertainment. Beautiful view from our private balcony. We didn't use the additional spa options, but did use the mineral pool and Jacuzzi.Thoroughly enjoyed!