Search Hotels Near Tails & Trails Dog Park, Siloam Springs

"The room was nice. The water pressure on the shower was good. I could hear something sticky on the bathroom floor (and maybe on the hard floor part when entering the room). Then I saw the bathroom floor was dirty from the shoes on the sticky floor. I cleaned it with one of the wash clothes. The check in person was very nice and very helpful. The checkout person was not so much when I asked about the automated receipt I got from FP Bentonville ROGFP showing an expense of $7.28. She didn’t know what that was for. I had prepaid everything on Expedia when I booked the room which the gal at check-in confirmed. I gave my credit card as standard procedure at check-in in case of incidentals. There were no incidentals. The check-out lady got agitated when I was concerned about the charge. Hopefully, that was a mistake, and I will not see a charge on my card. It was just very confusing as I’ve never received anything like that before."

"Attentive staff,clean room. Only elevator very slow. "

"Breakfast was awesome the employees were very helpful and nice and welcoming "

"The washbasin sink was faulty, the kitchenette has no plates, cups, pots, etc "

"Atmosphere"

"The hotel is well kept. Every employee I spoke with in the hotel and casino was great. Room was clean and comfortable. No pool, would have been nice to have, but knew it going in. Great food options. "

"Bathroom showers had not pressure "

"Extremely filthy room, smelled like cigarettes in a non smoking room, rude staff, attempting to add unnecessary charges."

"Our assigned room was on the third floor; however the elevator was out of service. After hauling a couple of suitcases up two floors it was obvious that we would not be able to stay. I am 86 yrs old and my wife is 79. The desk clerk said that he understood but that since I booked the hotel through Expedia he could not refund our money. He told us that Expedia would have to call the hotel. Since we were there for our granddaughter's college graduation we had to find another hotel (with a functional elevator). Our efforts to contact Expedia failed. The Expedia computer seemed not to have a record of this hotel reservation. I will continue to try to find a phone number for customer service."