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Uni Resort KU-KUAN

3.5 star property
Natural beauty meets luxury shopping at this peaceful retreat. Savor local flavors at the on-site restaurant in a serene environment.

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Uni Resort KU-KUAN in Heping offers a tranquil getaway with free breakfast and designer shopping on-site. Guests can explore the garden, enjoy local cuisine at 松饕樓 Pine Restaurant, and use WiFi in their rooms. Visitors consistently praise their experience.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Uni Resort KU-KUAN

  • Family-friendly resort located in Heping
  • You can look forward to free breakfast (local cuisine), designer shops on-site and a coffee shop/cafe at Uni Resort KU-KUAN. The on-site restaurant, 松饕樓 Pine Restaurant, offers breakfast, lunch and dinner. In addition to a garden and a playground, guests can connect to free in-room WiFi.
  • Other perks at this resort include:
    • A children's pool
    • Free self-parking
    • An electric car charging station, a lift and a banquet hall
    • A porter/bellboy, a front desk safe and concierge services
  • Room features
  • All 70 individually decorated rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and safes.
  • More amenities include:
    • Spring water baths, rainfall showers and toilets with electronic bidets
    • 55-inch LCD TVs with digital channels
    • Wardrobes/cupboards, fridges and electric kettles

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The price is ฿1,499
฿1,731 total
includes taxes & fees
21 May - 22 May
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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

This property requires that guests have proof that they have stayed within Taiwan for 60 days prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Does Uni Resort KU-KUAN have a pool?

Yes, this property has a children's pool.

Is Uni Resort KU-KUAN pet-friendly?

No, pets are not allowed at this property.

How much is parking at Uni Resort KU-KUAN?

Self-parking is free at this property.

What time is check-in at Uni Resort KU-KUAN?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Uni Resort KU-KUAN?

Checkout is at 11 AM.

Where is Uni Resort KU-KUAN located?

This family-friendly Taichung resort is located in the mountains, within 2 mi (3 km) of Guguan and Guguan Hot Springs Park. Eight Immortals Mountain is 2.4 mi (3.8 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.0

Cleanliness

7.6

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 54 out of 154 reviews
Rating 8 - Good. 70 out of 154 reviews
Rating 6 - Okay. 20 out of 154 reviews
Rating 4 - Poor. 8 out of 154 reviews
Rating 2 - Terrible. 2 out of 154 reviews

Reviews

Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hot spring hotel. Clean and comfortable room to work relax after a nice hot spring and spa. Breakfast had lots of selections.
Stayed 1 night in Nov 2018
Verified

8/10 Good

Leo

Liked: Staff & service
Good style of the bed room.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Sin Mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店員方服務及態度很好，在入住時會提供小禮物，房間預備好也會致電通知，服務貼心 早餐兩天提供選擇會有小小不同，兩天都可以吃不同的食物 酒店內會提供遊戲區，可供住客遊玩，遊戲區職員服務態度不錯 房間內整體不錯，但電視位置阻礙窗外景觀，房間泡湯的位置只可容納一人，而去水位去水時會較嘈 整體來說，酒店服務令人滿意，渡過了兩天放鬆及享受的旅行
Stayed 2 nights in Jan 2024
Verified

4/10 Poor

Chien Wei

Disliked: Amenities, property conditions & facilities
大眾溫泉不熱 房間溫泉太小 不值這個價格
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Siang-yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

會再次選擇

很棒的體驗，很乾淨，工作人員很親切，態度很好，很棒，是個很舒服的體驗
Stayed 1 night in Aug 2023
Verified

8/10 Good

Tak wai

Liked: Cleanliness, property conditions & facilities
泡湯時間太早関閉
Stayed 1 night in May 2023
Verified

8/10 Good

CHENG HUI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
新裝修.晚餐偏貴、房間床偏軟
Stayed 1 night in Feb 2023
Verified

8/10 Good

Hsiao Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
希望能夠開放所有的室內、室外溫泉池
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房價有點貴，整體的體驗是好的！ 只是無法使用信用卡紅利點數扣抵
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

極佳住宿體驗

住宿體驗十分優秀,甚至細心到生日都有注意到,贈送溫馨的賀卡與蛋糕,蛋糕口味也相當美味
Stayed 1 night in Jul 2022
Verified

8/10 Good

Po Kai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

滿意的渡假經驗

帶著老婆與孩子(1Y)，第一次到谷關旅遊就選擇統一渡假村。最讓我印象深刻的是飯店人員的服務很好，我選擇的是溪景房，空間舒適、景色宜人。房內浴室打掃得很乾淨，浴缸沒有卡垢。 整體住宿空間讓我們很滿意。若要說缺點，房內有些角落一眼可以看到灰塵夾雜毛髮，應該要請清潔人員多加注意。第二是，水龍頭做成方形，四個角都太尖了，開關水要小心。最後，隔音沒有很好，尤其渡假飯店常常是父母帶著孩子來玩，對噪音敏感的可能會覺得有一點點吵(但也只是一點點啦)。
Stayed 1 night in Jun 2022
Verified

8/10 Good

ChienWei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間隔音稍差，木質地板易造成聲響被打擾，但飯店很快提供換房
Stayed 1 night in Dec 2021
Verified

10/10 Excellent

Yan Huei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的住宿經驗

旅館人員態度親切，服務很好。 早餐提供偏中式，樣式算多，補菜的速度很快。 除了戶外泡湯區會有落葉，看來有點不乾淨。
Stayed 1 night in Nov 2021
Verified

8/10 Good

CHUNWEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
從進停車場、迎賓、櫃台、客房、餐廳、服務設施....整體的服務很棒，會讓人心情愉悅的那種，晚餐也吃得不錯，若真的希望能調整的話，客房的浴缸真的有點偏小，除此之外，其他的總總都很棒。
Stayed 1 night in Oct 2021
Verified

6/10 Okay

Meiling

Liked: Staff & service, room comfort
足湯池有點髒，湯池上有看到髒水的泡泡
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Chia-Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒
Stayed 1 night in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務佳

服務人員很熱情、服務很周到
Stayed 2 nights in Apr 2021
Verified

10/10 Excellent

PEI CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

溫泉區寬敞舒適，房間乾淨

很有趣的迎賓舞,邀請住客同樂很開心 服務人員都很親切 很滿意的住宿經驗
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-managed property for a peace-of-mind stay

Uni-Resort Ku-Kuan is conveniently located near the commercial district and hiking trailheads. We never needed to visit the commercial district during our 2-night stay, as the resort has pretty much everything we needed, including sumptuous meals and good hot spring pools. The buffet-style breakfast and individually-served dinner were beyond our lofty expectations! We could eat there 5 days straight without getting bored! and the service was good. Measures the resort exercised gave guests confidence under the COVID-19 situation and concerns. The beds were comfortable, the noise isolation measures were effective, the in-room spa was great and the water dispenser relieved our reliance on bottled waters. It was a great and enjoyable stay for us!
Stayed 2 nights in Mar 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
服務不錯，餐點選擇尚可，設施有些老舊
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

Chenglung

Liked: Cleanliness, staff & service, property conditions & facilities

早餐最滿意，櫃檯服務也很棒

床偏硬，溫泉沒什麼味道，早餐很好吃，櫃檯服務很棒，整潔度很不錯，停車方便
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小孩友善 很多親子空間遊樂設施
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
櫃檯人員很貼心 因為帶小孩 提早幫我們辦入住 還升等房型，從入住到離開感覺都很好,下次還會再入住
Stayed 2 nights in Oct 2020
Verified

10/10 Excellent

Tsung-Yao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
隔音稍差，基本上ok
Stayed 1 night in Sep 2020
Verified

2/10 Terrible

MASAHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

最低!!!!

2/27から2/29までの宿泊予定が、当日、日本から行って、宿泊を拒否されました。費用は全額払い込み済みです。前日迄にも何も連絡もありませんでした。 二度と利用したくありません。
Stayed 2 nights in Feb 2020