8/10 Good
Patrick
5 Sep 2023
Liked: Cleanliness, staff & service, room comfort
Friendly, helpful, great location
Cons: very tired furniture in room, needs replacing, and no kettle (we took our own, but only 1 socket in the bedroom and one in the bathroom). The parking is not actually on-site but at a sister hotel around 400m away and is really tight to access. We now have a small Jaguar XE. If we still had the larger XF model we might not have fitted.
Pros: Great beachfront location near the end of the pedestrianised area, which the hotel can pre-arrange access for, to drop off luggage (freely accessible until 11am daily, so also no problem to load the car when checking out). We had a sea-facing room with balcony. Bed was comfortable and we weren't disturbed by internal noise. Air-conditioning worked okay, but we didn't use it much as preferred to have the balcony doors open.
Other: Breakfast is standard 3* continental - okay for 3 days but couldn't take it for a week. Needs more variety of bread, meats and cheeses. We dined out in the evenings so cannot comment on the restaurant food.
Staff: Great communication both before and during our stay. Check-in was a breeze and they explained how to get in after hours, how to use the lift, directions to parking. Receptionist at the sister hotel was super patient and helpful getting us parked.
We usually use 4* & 5* hotels but booked last minute and chose Svizzera for its location and parking. For a 3* hotel, it was pretty good, apart from the furniture.
Patrick
Stayed 3 nights in Aug 2023