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Mercure Siracusa Prometeo

4.0 star property
Travelers find peaceful moments on the rooftop terrace with stunning views, while the on-site spa offers treatments for complete relaxation

Choose dates to view prices

The Mercure Siracusa Prometeo offers a tranquil retreat with its rooftop terrace and garden spaces. Visitors appreciate the attentive staff who enhance their stay, and the on-site spa provides rejuvenating massages and body treatments for those seeking deeper relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿4,907
฿5,973 total
includes taxes & fees
9 Jun - 10 Jun
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About this property

Mercure Siracusa Prometeo

  • Upscale hotel located in Neapolis
  • You can look forward to a poolside bar, a rooftop terrace and a coffee shop/cafe at Mercure Siracusa Prometeo. Adventurous travellers may like the cycling at this hotel. Treat yourself to a massage, a body scrub or a body treatment at the on-site spa. The on-site restaurant, Dionisio Bistrot, offers brunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Limo/town car service, buffet breakfast (surcharge) and bike hire
    • Self-parking (surcharge), express check-out and express check-in
    • Babysitting (surcharge), free newspapers and massage treatment rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 93 rooms boast comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Rainfall showers, eco-friendly toiletries and bidets
    • TVs with satellite channels
    • Wardrobes/cupboards, travel cots and coffee/tea makers

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 4.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 to 18 per person
  • Airport shuttle fee: EUR 90 per vehicle
  • Self-parking fee: EUR 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
This property uses some solar energy
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number IT089017A1HWAYLUVH

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Frequently asked questions

Does Mercure Siracusa Prometeo have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Mercure Siracusa Prometeo?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Mercure Siracusa Prometeo on 9 Jun 2026 start from ฿4,907, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure Siracusa Prometeo pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Siracusa Prometeo?

Self-parking is available for EUR 10 per day.

What time is check-in at Mercure Siracusa Prometeo?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mercure Siracusa Prometeo?

Checkout is at noon.

Does Mercure Siracusa Prometeo provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 90 per vehicle applies.

Where is Mercure Siracusa Prometeo located?

Located in Neapolis, this spa hotel is within a 5-minute walk of Roman Amphitheatre of Syracuse, San Nicolo dei Cordari and Catacombs of St. John. Museo Archeologico Regionale Paolo Orsi and Papyrus Museum are also within 10 minutes. Syracuse Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

7.8

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 271 out of 492 reviews
Rating 8 - Good. 181 out of 492 reviews
Rating 6 - Okay. 29 out of 492 reviews
Rating 4 - Poor. 6 out of 492 reviews
Rating 2 - Terrible. 5 out of 492 reviews

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff throughout. Restaurant food was top notch, fab breakfast choice. Location excellent for archeological park and museum, short 30min stroll to Ortega. Couldn’t fault it.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Keven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Good location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay. Parking good and free
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good room
Stayed 2 nights in Oct 2024
Verified

8/10 Good

Dr Janine

Liked: Cleanliness, staff & service
Very friendly staff and convenient location.
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel, typical mercure hotel: decent, clean and functional.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Great location across from the outdoor museum. Beautiful rooftop bar, pool, and patio. Easy access to town. Friendly and very helpful staff.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel: perfectly located, clean and safe. We enjoyed breakfasts on the roof top terrace.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely good location near the archaeological park. Very helpful staff.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach and view!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast and great evening meals too. The receptionists were absolutely super in giving us advice on local transport and visitor attractions. The waiters and waitresses were also very friendly and helpful and very accommodating in explanations and assistance. Highly recommended.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Sandra

Liked: Staff & service, amenities, property conditions & facilities
Within easy walking distance to train station, historical ruins across the road and ortigia old town 15 minutes walk very quiet hotel and very helpful front desk staff
Stayed 4 nights in Apr 2024
Verified

8/10 Good

GAVIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
agreat spot syracuse..easy location for driving to all the places you want to see. about 20 min walk to the end of Ortigia. plenty to see in the immediate area plus a market and gas station next door
Stayed 7 nights in Apr 2025
Verified

8/10 Good

anjna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel but away from centre

The hotel itself is nice, staff are friendly, pool area is nice, food Ok ( bit fancy for our tastes in the restaurant) but good quality. But the area is a 20- 30 min walk to the centre or Ortigia where you will find restaurants - most of the area you walk through isn’t particularly attractive. The archaeological park is very near ( walkable) and enjoyable to do. So although I have no faults with the hotel - the location wasn’t the best choice for us
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb staff from top to bottom
Stayed 3 nights in Feb 2024
Verified

8/10 Good

Caitlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this is a great hotel, we really enjoyed being able to use the pool. It is about a 25 min walk to the square but it is downhill. I would stay here again.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a little out of town but, there are buses you can catch and its only a 20min walk in. The pool was lovely and the bar staff were excellent! Great cocktails! Beds very comfortable.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, wide range for breakfast including Sicilian delicacies and a great rooftop pool and bar. Quite far out from Ortigia (30 minute walk).
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean and tidy and affordable location. Don’t come prepared to be WOW’ed by friendly service though, 5/6 staff including the reception and bar came across as very abrupt and borderline rude.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool, restaurant and bar were welcoming and staff friendly. Great way to spend an afternoon/evening. Easy walk to Ortigia from hotel so it was convenient to leave our car at the hotel and visit Ortigia on foot.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Directly across the street from the archeological site and about a mile from the old section of Syracuse. The only thing it lacked was onsite, self-serve laundry facilities. Great roof top pool
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large room. Excellent breakfast, courteous staff especially Umberto
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very very helpful. Sylvia , Umberto and Simon.
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Syracuse, especially close to the archeological park. Mostly friendly staff and good service in the restaurant for dinner. The room is a decent size, clean and has a powerful shower. The breakfast had a good range of options but the 'hot' food was cold. Would have been good to have some powdered or long-life milk provided in the room for tea, instead of needing to request some from the bar.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Michael

Liked: Cleanliness, room comfort

Syracusa Hotel Review

The hotel is nice but is on the norther outskirts of the town in a mainly residential area. I was looking forward to using the gym and sauna but the gym was poorly stocked and the sauna could only be used as part of a spa package minimum of €40 per time so that was a let down and not in the description. Breakfast was very good with a range of choices and the 6th floor pool was nice to have for a late afternoon chill out after touring in the day.
Stayed 5 nights in Oct 2024