"Absolutely incredible stay!
My husband and I wanted a quiet peaceful experience and we received just that.
Staff was great, room service was always fast and delicious, room was large and we felt very safe inside the park. We like to go for walks frequently, and this is a perfect safe place to enjoy.
One small non hotel related issue is that because it’s inside Syon Park, Uber drivers had a bit of an issue finding the spot to enter but it was only a problem when we were running late to a...
"The apartment was wonderful and attractive, although the room I did expect was a room with separated living room as I saw in the advertised pictures. It was very comfortable with facilities to cook. We slept very well in the very comfortable bed after our long journey in Europe. The receptionist was very nice. We enjoyed our 4-night stay there a lot. It would be perfect if the body lotion, shower cap and dishwashing liquid would be provided in room too. It was not so convenient for public...
"Only stayed for 1 night but wished i stayed longer, staff were friendly and went out of their way to help you, room was lovely and clean too will definitely stay here again."
"I just wanted to extend a sincere thank you to all the staff for making this such a special experience for both me and my wife. The thoughtful touch of the rose petals on the bed and the handwritten note really was the icing on the cake.
I'm not usually the best at planning romantic gestures, but everything about the stay — from the room setup to the spa — really impressed my wife and gave us the perfect chance to unwind from our hectic schedules.
The spa was fantastic, and the entire team was...
"I would love to emphasise the helpfulness of the staff. My payment card kept being declined and not at anypoint they made me fell uncomfortable.
We managed tonwork towards the solution. Hence I hive a top mark for my stay. Eventhough the room was on top of a busy pub, I didnt hear a word of the crowd downstairs.
The room had a fan that helped a bit with the humid night but probably next time I will choose not the single room.
Thank you for all your kindness"