Shangri-La Hotels and Resorts hotels in Suzhou

Very nice view from the property. Check in was fast and smooth. Room interiors are good and clean

absolutely beautiful hotel with very large rooms. I had an amazing view across the city. Room service was prompt and delicious and the staff were really attentive. Thank you so much for a wonderful stay

The perfect family hotel, amazing property and amenities.

What an excellent stay! The staff were super helpful and kind. We were provided with recommended local attractions to visit and local restaurants to try in Suzhou. The free laundry facilities were also extremely handy given we were travelling light. The rooms were good sized and very clean. Another particularly helpful feature in the room was that the windows were fitted with mosquito netting that kept the bugs away while we enjoy some of the autumnal breeze in the evenings. Thank you so much...

Clean room, well maintained, v nice Chinese landscaping

Comfortable large bed, good Aircon, helpful staff, looks great, very large counter at bathroom sink which was nice. My room didn't have a bath, but the shower was great still. Fantastic location just a short, pretty walk to the main attractions in Suzhou.

An excellent stay, despite a few initial issues. The staff were exceptionally accommodating and helpful and the room was truly lovely. The horizon lounge was comfortable though the buffet was aimed toward the Chinese clientele (quite understandably, as we were pretty much the one western family there) - and nice to have drinks available. The gym and pool was high specced and clean. All in all, a lovely stay and we look forward to coming back.