Search Hotels Near Sutton Park, York

"Overall a bit disappointing. Upon arrival the car park entry and exit system was not working which caused issues. There were queues to check in. The room we had was always cold, with a broken unusable safe and a bed which had a large spring coming through the mattress. There was quite a bit of noise from weekend revellers outside which was loud even though we were on the fourth floor. The breakfast was okay but the cooked breakfast had no mushrooms. There were issues again upon departure with the car park exit barrier. I have stayed at Radisson hotels before and so my experience at the hotel in York was not how I had expected it to be. If staying in York again I would look for an alternative hotel."

"We upgraded at reception to a suite and had a nice sized room. Clean but maybe a little dated now. The bed was very comfy though and very quiet. Everything we needed in the room as well. The staff were brilliant and looked after bags etc before and after check in. A really nice stay for our Stendo weekend. Thank you. "

"Clean modern room. Decent size. Breakfast was average.... average quality products, powdered eggs. Parking is the only issue. 5 minute walk and not cheap at £28 overnight. Not the hotels fault for that but youd think in this modern era they'd negotiate a better rate."

"Nice place but very remote. "

"Absolutely amazing stay!! Cant wait to book again!"

"We had a pleasant stay overall. The house was clean and tidy, with a good heating system that kept the place comfortable. The kitchen was well equipped with enough utensils for cooking, which was very convenient. We also really enjoyed the Jacuzzi during our stay. The only feedback we would mention is that it was sometimes difficult to reach the host when needed. Additionally, the shower in the bathroom did not have enough water pressure. Aside from these points, we had a nice stay and appreciated the comfort of the house."

"Good place to say if in York "

"We loved our stay here! Clean and had a great sleep. Brilliant price for somewhere to stay close to York. Carpark was a little full and some bad parking meant it was a space down, but not the owners fault. Highly recommend for an affordable cute little getaway! Would definitely return"

"Standard of Housekeeping cleanliness in bathrooms well below par. Handling of complaints abysmal. Your duty manager appears to believe that because the rooms are ‘old’ customers should accept mould, scaling & improperly cleaned toilet. They did change rooms, 2nd room frankly not much improved with similar issues plus someone else’s hair on the shower wall. I asked the receptionist for compensation, refund of 1st night should have been offered as they couldn’t move my room - or clean it to an acceptable standard, and a 2nd free night as compensation for that & for the room key not working. She told me that they can’t do refunds as I booked online. She did offer me a free breakfast, which I didn’t want & which was not anppropriate compensation for the state of the bathroom. I asked her to refer my complaint to Hotel Manager. They did not acknowledge or do anything about it. Whether she couldn’t be bothered to flag my complaint or the Manager couldn’t be bothered to address it I don’t know. Neither is acceptable. Appalling service. Asked for compensation"