โรงแรมใกล้ห้างซัตตัน โคลด์ฟีลด์, เบอร์มิงแฮม

"There was hair in the bath so I couldn’t have a shower but my partner still had a shower and then we checked out around 3 instead of the actual time which was 11 the stafff was amazing very welcoming I would like to come again but I hope the room will be more clean when visiting as I did enjoy the pool and the garden "

"Everything and enjoyed using the leisure facilities. Many memories of the late night venue, Jake's, when I was on my late teens."

"This hotel was totally outstanding The renovation downstairs is stunning. The rooms still need to be done. The food and staff are 10/10 I can honestly say I have never enjoyed a stay as much."

"Very accommodating. Welcoming staff. And reasonably priced for amenities. Would have been great to have access to a gym so that I could avoid spending so much time getting to know your barman Chris who was very approachable. "

"Clean relaxing friendly staff peaceful "

"Spacious clean room. Very quiet on the 6th floor - slept brilliantly. Nice breakfast. Lovely staff. Parking nearby was reasonably priced. "

"The reception staff were excellent, Restaurant staff sadly were absolutely not! I had to leave my table and go to reception to get attention. Sadly the service didn’t get better after my complaint, and I left without pudding or a drink to go to my room with. Biggest issue was the fact there was no hot water at night and only a few second of hot water in the morning. In fact another guest was complaining about this issue too. The maintenance checked the water temperature agreed it was cold! I...

"Good choice"

"Ok"

"I did see dogs at this property. The breakfast was good. Spa and fitness facilities were good. I would return to this hotel in the future "

"Lovely sized rooms. Only downside was the bar stopped serving food at 7pm. "

"Pet friendly but not disabled friendly. Staff excellent management useeless. Had a fall lift broken,put on top floor inspte of using disabled buggy. Requested for manager to call ne re complaint no call,i made 4 call toll charged kept waiting average 15 minutes for them to find manager only to have to hang up due to cost. Would advise anyone not to go here,staff great manager useless. Half of evening menu unavailable both nights"

"Always stay here Good for value Clean Kind staff"

"It was a good stay and staff were helpful "

"Good hotel with many facilities on site for young families - presumably comes into its own with improving weather. We just needed a room and breakfast and it did that with ease."

"Great location, very friendly staff, room was big and the beds super comfy."

"Average hotel. Not th best car park "