Is The Royal Sutton pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Royal Sutton?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at The Royal Sutton on 9 Nov 2025 start from ฿3,082.89, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Royal Sutton?

Self-parking is free at this property.

What time is check-in at The Royal Sutton?

Check-in start time: 3:00 PM; check-in end time: 11:00 AM. Late check-in is available during limited hours.

Where is The Royal Sutton located?

Situated in Sutton Coldfield, this hotel is 0.5 mi (0.7 km) from Sutton Park and 2.8 mi (4.5 km) from Pype Hayes Park Golf Course. Little Aston Golf Club and Aston Wood Golf Club are also within 6 miles (10 km). Sutton Coldfield Station is only a 3-minute walk and Sutton Coldfield Four Oaks Station is 20 minutes.

The Royal Sutton Reviews, Deals & Photos 2025

6/10 Okay

Mahwish

2 Jul 2025

Liked: Cleanliness, staff & service

Hotel was very neat and tidy

Stayed 1 night in Jul 2025

4/10 Poor

Tom

19 Sep 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Staff great, downstairs areas (bar, restaurant, food, etc) great. Bedrooms were really grim - horrible smell (stale cigarette smoke) and can't open any windows in the bedrooms. Would never book again for that reason which is such a shame as the staff are great

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

3 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Golfing Hideout

Really enjoyed the stay. The staff were friendly and helpful. Food was good and the rooms were clean.

Stayed 2 nights in Jun 2023

10/10 Excellent

Steven

2 Dec 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was clean room and friendly reception. I spent three nights during week days and the room over night was really quite. A really pleasant stay.

Stayed 3 nights in Nov 2022

10/10 Excellent

Zena

5 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Definitely recommend

Really lovely stylish hotel with fab service. Very clean and loved the decor

Stayed 1 night in Aug 2022

8/10 Good

Ian

27 Feb 2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was nice

Stayed 5 nights in Feb 2024

8/10 Good

Bilal

9 Sep 2024

Liked: Staff & service, property conditions & facilities

Over all is good

Stayed 1 night in Sep 2024

6/10 Okay

Mohammad

20 Sep 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Comfortable but past it's sell by

The staff were great and really friendly. The hotel is clean. It is let down by it's condition, it's severely outdated.

Stayed 1 night in Sep 2024

10/10 Excellent

Dean

27 Dec 2024

Liked: Staff & service, property conditions & facilities

Stayed 1 night in Dec 2024

6/10 Okay

CAROL

23 Jun 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Spacious twin

Beautiful twin room with lots of room plus spacious bathroom. Was warned about noisy disco. Not too bad. Continental breakfast disappointingly sparce and cost an extra £7. Receptionist was lovely very helpful.

Stayed 1 night in Jun 2024

10/10 Excellent

Clive

23 Jul 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

This is the best location for a place to stay if you want to be in the heart of Sutton Coldfield. Trains and Buses only 5 minutes away. Hotel is clean, friendly staff, and has all you require for a stay. Can be a little noisy from the traffic passing to the front and it would help if the council fixed the loose manhole covers in the street but these issues are not the fault of the hotel. I would stay again.

Stayed 4 nights in Jul 2022

10/10 Excellent

nicola

28 Jun 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely one night stay

All the staff were really friendly and helpful, they even lent us an umbrella when it rained. Room was a good size only issue was the windows were really heavy to open and when closed there was some traffic noise. As they tell you the music is loud until 3am on a Saturday but just bring ear plugs and you'll be fine.

Stayed 1 night in Jun 2022

2/10 Terrible

Philip

14 Apr 2024

Disappointed

Loud music playing until 3.10am. The warning of loud music only in small print lower down on the booking. Would never stay there again. Room in need of decoration asap.

Stayed 1 night in Apr 2024

8/10 Good

Susan

21 Aug 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Room comfort

Great staff & room but Too noisy to return!

Lovely helpful staff, Rooms great, nice little continental breakfast but the noise from the club and the road after(Street brawls & people generally hanging around after the club closes) was too much! I even took earplugs with the pre-warning they put on here. I stayed here to be close to a family member in Good Hope Hospital(walking distance 10mins) and was the Townhouse was the best option.

Stayed 2 nights in Aug 2022

6/10 Okay

Carmel

20 Jun 2022

Liked: Room comfort

It was ok. We knew music would be loud but would be nice if you supplied ear plugs. Huge room and no wardrobe. Very warm, towel heater was on in bathroon. Waste of energy.

Stayed 1 night in Jun 2022

6/10 Okay

Claudia

9 Aug 2024

While the staff were pleasant and helpful, the room we were assigned need some TLC, the woodwork around the windows need a good portion of decorating; the shower screen in the bathroom need some rubber, the water keeps seeping out from under the screen wetting up the bathroom floor; because the bath is high to step in, they need a bath rail or handle so that more mature customers can able enter the bath. They could install a small fridge in the room with some water at least; the supposed bedside table where the lamps are not even one plug socket if customer wish to charge their phone, have to go across the room to charge the phones; the room was not smelling fresh upon entering, smells mouldy, but the very helpful receptionist addressed that. If some more attention is given to these rooms then this will be a good place to overnight or for weekend.

Stayed 1 night in Aug 2024

10/10 Excellent

Ffion

17 Jul 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

FAMILY ROOM

We had originally booked for 2 double beds in one room, when arriving we were in a family room with a double and 2 singles. I had checked with the hotel on the Thursday to ensure we had 2 double beds and all was agreed. The Lady on reception sorted an extra room for us with another double bed, no issues at all. Our shower in the family room had no hot water. When checking out I would’ve explained this issue only the woman on reception Sunday was on the phone. So never had chance. Other than that our room was spacious and modern. Bathroom could’ve been cleaned a little better and the hot towel radiator could’ve worked.

Stayed 1 night in Jul 2023

6/10 Okay

N

11 Jun 2022

Disliked: Cleanliness, room comfort

Very disappointing

The first thing to note about this hotel is that it does not have double glazing, but some rooms are on a main road, which can get noisy. The TV is at a stange angle to the bed, and there is nowhere else comfortable to sit. The shower was poor, with a poor flow coming at strange direction from the head. The shower cubicle was small, despite there being plenty of space for something bigger. Due to difficulty shutting the shower door a pool of water formed in one corner after the 2nd morning (Tuesday), this was still there on the Friday when I left. It says in the listing daily housekeeping, however all this seems to consist of was the window being opened. My coffee cup was cleaned/changed twice during a 5 night stay. The key comes attached to a large fob, which shows the name of the hotel and room number. Perfect for crooks if you lose it, really needs sorting out. Very disappointing and definitely wouldn't go back or recommend. The only plus is that it's close to the station, but that is all.

Stayed 5 nights in Jun 2022

2/10 Terrible

Verified traveller

10 Oct 2022

Disliked: Staff & service, room comfort

Disappointing

Before I start I would like to say there was a lovely lady that worked at reception (Andreea I believe) who set the room up for our anniversary out of her own pocket, this was the highlight of our stay and we’re very grateful for her generosity. Our overall experience was very disappointing, especially considering we were celebrating our anniversary. To start the first room (116) we were given had stains in the bath, a loose toilet seat, dead flies and a terrible breeze from the windows. We raised awareness of the lack of internet to reception and we still received no working internet for the two nights we stayed. We then got swapped to a different room for the night (202), on first glance this room looked promising, however we first noticed that the window was being held open by a wooden plank, we shut this and discovered that the protection window did not shut fully, the floor was not vacuumed, there were dead leaves and wasps on the floor and windowsill. The shower leaked terribly and flooded the whole floor, the floor remained wet the whole night. In the morning we woke up to find an alive hornet behind the blind above our bed, The following night we got put in room 117, it was horrific, “expect loud music” is an understatement, the whole room shook till early morning. Checked out of the hotel to receive a rude message from the manager regarding my concerns. Would not waste your money here.

Stayed 2 nights in Oct 2022

8/10 Good

Julia

29 Oct 2025

Liked: Cleanliness, amenities, property conditions & facilities

Staff helpful and bubbly

Stayed 1 night in Oct 2025

10/10 Excellent

James

6 Oct 2025

Liked: Cleanliness, staff & service

The location mainly because it was very close to where we were supposed to be over the weekend

Stayed 1 night in Oct 2025

8/10 Good

Carol

17 Jul 2025

Liked: Staff & service, property conditions & facilities, room comfort

Ok for a couple of nights, staff were great

Good sized double room with shower/bath, nice and light, found the bed comfortable. hanging space for clothes. Iron and ironing board(though only 2 hangers), tea/coffee/biscuits, hair dryer. Staff helpful and very friendly, free parking, nice selection on breakfast menu. Fresh towels provided on our 2nd day and bed made and tea/coffee refreshed. Down side was our room faced the road which was very busy and noisy, also very stuffy, though we opened a window second night and actually slept reasonably well despite the noise ( probably because I barely slept the night before). To be fair staff did offer to see if they had another room but we were only there 2 nights in any case. Shower a bit slippery so could probably do with a shower mat and extractor didn't seem to work. TV reception was poor.

Stayed 2 nights in Jul 2025

4/10 Poor

Peter

6 Jul 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

In need of refurbishment.

Whilst the pub and restaurant parts of The Royal have been recently refurbished and are very nice, the same cannot be said for the hotel part. It is very dated, shabby and in desperate need of refurbishment. There are steep narrow stairs up to the accommodation so totally unsuitable for anybody with access needs. The room was clean despite the issues with dated fittings. The door handle was like some kind of Chinese puzzle and generally took about 5mins to lock from either side. In our room, we had 2 very old dirty secondary double glazed windows which would not open at all. The heated towel rail in the bathroom was permanently on and impossible to turn off making the room like a sauna when the bathroom door was open, which may be nice in winter but was intolerable on a hot July night. To make matters worse, they provided a small electric fan which was so noisy as to make it unusable if you were trying to sleep. We stayed there two nights so asked for the fan to be changed and the heated towel rail to be fixed so it could be turned off but neither was done. The other main problem was, even if we had been given a quieter fan, it would have been pointless as the thumping repetitive beats of the night club held in the pub on Friday and Saturday nights went on until 2am were so loud they may have well just set up a speaker right outside our door. The only upside was the staff who were generally friendly and helpful even though they failed to remedy the issues with the room.

Stayed 2 nights in Jul 2025

10/10 Excellent

Esther

3 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet with wonderful staff. No noise from downstairs. Even had a drink downstairs before retiring for the night

Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

27 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for me.

Stayed 1 night in Jun 2025

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