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"Everything in the room was clean, and all staff were kind and professional. The unexpected best part was the lobby - my boyfriend and I came down in the evening for a coffee and ended up playing board games by the fire. It was the most peaceful and perfect way to end our night. Would absolutely stay again!"

"Wonderful "

"Beautiful mountain view. "

"The staff is very friendly and overall the place is very clean . The breakfast is really good and the staff is always refilling it."

"Incredibly accommodating and very friendly"

"We stay here every year for the Winterstart race. Love the hot tubs, breakfast is great, and location is convenient. "

"Such a wonderful property. Beautiful rooms, great service, restaurant was amazing. Will definitely go back. "

"Nice spacious room. Enjoyed the heated pool, hot tub and sauna. Good location near Bridgette’s restaurant. Really enjoyed our stay. "

"Phenomenal. Our room was clean, spacious, and comfortable. The staff were so friendly and helpful, location is perfect (right next to the Main Street shopping) with a great restaurant and a great coffee shop attached. This will be the only place we stay from now on when we come to Banff - finally a hotel that’s worth the price you pay! This is the first stay in Banff where our hotel hasn’t been disappointing in any way. I honestly don’t have a single negative thing to say about our experience...

"Absolute perfection, with extra detail to customer service. Amazing staff and the best restaurant in Banff. Don’t bother going anywhere else."

"Modern and clean "

"Room was spotless and the staff was excellent. "

"Very beautiful hotel & area."

"Clean room, good amenities! Staff were kind and underground heated parking was a nice addition "