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"On site parking was convenient"

"Vraiment super! Près du tramway. Personnel à l'accueil vraiment courtois et serviable."

"Chambre très propre et décoration magnifique. En deux semaines de voyage en France, nous avons dormi dans le meilleur lit."

"Great architecture Very nice staff Courtyard is a feature"

"Facture chambre impossible à avoir par l’hôtel Chambre bruyantes"

"Chambre pas du tout propre. Avec des odeurs de canalisations sur la douche. pleins de traces sur les murs Le lit confortable dommage des tâches sur les coussins"

"Good location for travel with train."

"Very well situated hotel for access on foot or by metro / tram to the old town and wider Lyon."

"We really enjoyed our stay. The staff were very kind. The location is incredibly convenient and the rooms are quiet and clean. The only complaint would be that the shower door leaked, but otherwise everything was perfect. The all day snacks and coffee in the bar area was appreciated. The breakfast was somewhat small but had everything you would need to start the day. I would stay here again for sure!"

"Decent location, nice staff, strange decor/style which seemed to really date the property. The air conditioning barely cooled down the room. The bathroom curtains are very sheer and so it was extremely hot in the bathroom, even at 10am with the blazing sun on a high floor. It was 30 degrees C during our 1 night stay in May so quite miserable sleeping/showering."

"The staff at Le Phenix are amazing . Always friendly. I felt comfortable with them. They are gracious for we English speakers who have less than rudimentary French (I practiced! Really I did!) The rooms have good AC if necessary. The restaurant associated with the hotel is shockingly good. Such a wonderful lunch! We did not have the breakfast buffet because we eat so light, we did not find value. I do wish there was a hot water kettle in the room. Beds are comfortable. Our room was spacious....

"Parking was easy at a cost. Room was great with river views. I would normally give a 5/5 however I feel the staff in the coffee shop/bar/restaurant let the hotel down. Most of the staff were very busy talking to each other and left guests waiting until they went up and had to asked for service. I thought it was just the italian way until I saw a few Italian guests go up and asked to be served. The food could be better as well. Only a small thing as the laurel is attached to a Shopping centre...

"Handy for the city centre, restaurants and the metro which also links to the airport train. Friendly staff 24x7. Our room could have done with a spruce up, the bathroom in particular. The shower screen seal was dirty with mould and the shower head didn't stay upright on its riser so was basically pointing at the wall away from you. The sink was also far too big for the space, making it difficult to get to the toilet, more so if you were a large person. We didn't raise this with reception as we...

"The hotel is right in city center, you can walk to most of the sightseeing places. The staff are very friendly!"

"Mooi hotel"

"Impossible de monter le son de la television et de regler l’air conditionné. A part ces 2 inconvénients excellent hotel bien situé."

"Stay was good."

"Central location minutes from many restaurants. Good comfortable bed. There was a massive lamp over our bed which was a great feature but didn't work so didn't understand the purpose. We stayed on the 3rd floor and there was a very unattractive stain on the floor. There were inconsistencies with the staff helpfulness. I had asked the woman cleaning our room to leave an extra towel which she forgot to do. When I got back to the hotel and realised there wasn't a towel I called reception and was...

"We are a family of 4 and had a room with the bunk beds. There was enough space for the 4 of us. The beds were very comfortable and clean. The staff were very helpful and friendly. A lovely quaint hotel - we really enjoyed our stay."