Wow! This may be the nicest place I’ve stayed at. My partner and I came with my parents. We hired a car to take us there from Taipei, but train would have been very convenient as well. I would say this place is primarily a cold spring with two hot spring options. The Suao area is known for cold springs so really great for the hot summers. Our room had two private bathing tubs, one for hot spring and the other cold or however you’d like it since you fill your own tub. We went in early May during the weekday and there were two other groups checked in. It felt like we had the whole place to ourselves. We only saw the other groups during breakfast. Breakfast was included and was delicious. Great variety and you will not leave hungry.
The place was beautiful, clean, the staff extremely friendly and professional.
Definitely on the high end side.
There is a convenience store about a block away.
Pros:
Service was excellent
Staff super friendly and helpful
Hotel facilities are very well maintained
Rooms were clean
Restaurant food was pretty good
At breakfast you can eat as much as you want, you just have to ask for it.
The hotel premises have a very romantic and private atmosphere.
Cons:
Personally the biggest con was the bed. It was on the harder side so me and my boyfriend barely got any sleep and were sore the next morning.
Room was small for the price.
Amenities not provided (toothbrush, comb, etc) but available at then gift shop
The breakfast is served as sets only instead of buffet. However, you can eat as much as you want and ask for different sets.
Restaurant is packed at breakfast time, so need to wait in line.