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"Fine"

"Zero-faff check in. All done online. Air con was a dream in the hot weather. Really great idea for an early flight"

"Too dark"

"We found it challenging to find the entrance to the hotel from the airport, you can’t enter from the outside, only from a tube connecting the terminal. One elevator was broken and the other was extremely slow and often full from staff with carts of dishes or housekeeping supplies. The food in the bar was pretty awful and overpriced. My daughter ordered nachos which were probably the worst I’ve ever had; fake, liquid cheese and some green slip that barely resembled guacamole. The room...

"Lovely village location and excellent food! We had a room at the front but next time would ask for the back of the building as it was slightly noisy on a warm evening. But, highly recommend"

"Everything about my stay was awful- I strongly disliked it and the staff was not helpful. After many phone calls and attempts to rectify my issues, ibis does not care. I should have known that inexpensive gets you little to nothing. After flight cancellation, it was a bad experience yet again at the hotel. No use in speaking to managers or employees."

"Clean room, excellent breakfast, kind staff"

"Clean adequate room. Great mattress and breakfast!"

"stayed 1 night , can walk to the north terminal in 3 minutes. nice and quiet and comfortable bed."

"The rooms were impeccably clean and the staff was very professional, helpful and friendly. We thoroughly enjoyed our stay and the room was very comfortable as we stayed during the time when England was experiencing a heat wave. I definitely would stay at this establishment again and yes I would recommend it to a friend."

"Perfect stay. Beautiful room and views. Great breakfast. Lovely staff"

"The room was clean. Hotel was dated and it definitely has some wear and"

"The staff was very friendly and helpful. Highly recommend for anyone flying into Gatwick Airport."

"Missold hotel, more like a hostel. Old building no staff available with main door left open when we arrived leaving people very vulnerable. Lex the member of staff at this place lied to Expedia team, telling them that we checked in but hadn't checked out knowing that we had refused to stay there and had asked for a refund which they are refusing! We ended up staying at Gatwick all night until our flight. Not a great start to our holiday. Reviews are questionable. DO NOT STAY THERE!!"

"Friendly staff who wanted to help"

"An older hotel, as most of the Britannia hotels are. Suitable for a night or two and good for Gatwick airport."

"This is an older guest house with limited facilities situated in a charming village just minutes from Gatwick Airport. There is no elevator or AC and the rooms are very small. In the room there was an electric kettle and provisions to make a cup of tea, no coffee. The staff was very helpful and carried my bags to the 3rd floor, The cab cost $23 from the airport. The village center is a 5 min walk with a variety of restaurants and shops. I had a one night stay, with a 20 hour layover, and...

"Clean spacious room. Friendly staff. Restaurant\bar was good, good location for the airport. Shuttle for a fee."