โรงแรมและที่พักในสโตนเลห์

"Good"

"Breakfast was nice requested poached eggs, would stay here again. Parking was easy, staff friendly and professional but relaxing"

"Excellent service by reception namel Satanaym Helped set up LV charging for my car Chirag was also very good at breakfast time"

"Outstanding location and nice rooms and good bar"

"Beautiful old main building and well constructed new wing that blended seamlessly with the old main Hall. However, due to the layout and lack of lifts it meant a really long walk from our room to the main reception area. The Hotel seemed to have a lack of staff - the very nice mature lady at reception, was multitasking and ended up carrying our bags up to the room. This staff shortage manifested itself later when we went to have dinner - to be told that the gas was off in the kitchen and...

"Glamping pod showers and toilets were yuk! Breakfast was yuk too Queues was well"

"Lovely hotel with beautiful grounds and great facilities. Only stayed for one night but enjoyed a quick swim in the pool and had a lovely evening meal and breakfast in the restaurant. Bedroom was a good size with comfy bed and everything needed for an overnight stay. The only thing that I think could be improved is the check in. The young girl on the desk gave me very minimal information and didn’t explain the £50 deposit policy very well at all. I had to ask all the questions regarding...

"Gorgeous venue and lovely staff great value for money"

"Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

"Very basic standard for a Hilton brand No assistance with luggage Not even a bottle of water in room Just very basic"

"The staff was excellent. Possibly the kindest and most helpful of any hotel I've visited, and I've been to a lot. My issues were unique to our needs. 1. We needed the laundry facilities, and although they are listed here on Expedia, they do not have any. 2. We needed access to halls 1-4 at the NEC. The "16 minute walk" that is listed is to the other side of the NEC. Unfortunately this meant we actually had a 40 minute walk there and back each day. If those weren't issues, I would happy...

"Check in could be improved. Arrived to a busy pub with customers waiting for service at the bar and no designated check in desk. Several staff just walked past us with our bags and no one acknowledged we were trying to check in for several minutes. The room was okay but not as shown on our booking confirmation - it was an attic room with very steep stairs and a not very safe landing area outside the door. The bathroom had been shoehorned in under a sloping ceiling - there was no shower, just...

"We really enjoyed our stay - this is our second time staying at this hotel. Fairly affordable and easy access to the NEC which is only a short drive away. The room was tidy and clean and we also had a fan in the room which was very welcome given the warm weather. I only had breakfast at the hotel once, but the staff were really helpful. I asked if they had any sweet vegan options and they went back into the kitchen and got me a really lovely lemon and poppy seed muffin."

"This is our third stay at the hotel, and we always find it enjoyable and great value. Our only criticism this time would be that they were quite slow to replenish the breakfast buffet, despite us having breakfast during one of the earlier, quieter slots. All staff were friendly and helpful and clearly working hard, but our experience at the Drayton Manor theme park later that day led us to suspect there may be a resort wide issue with staffing levels, which is a shame because that was the only...

"It’s an airport hotel with people arriving at all times of day and night you would imagine, we did arrive early 1330 ish and was told a room might be available in half an hour, fair enough but they told that to every one that arrived after us and then at 1500 announced rooms ready hence big rich and crush with one staff member on duty for both hotels chaos"

"This is a good hotel"

"Lovely team, rooms a little dated but that is reflected in the price, clean & comfortable."

"Nice clean room. Really big bathroom Very hot but it was a hot evening outside The check-in was weird because we were asked to pay £5 for parking which wasn’t mentioned anywhere in the booking process. Considering it’s a motorway services accommodation, there’s really no choice unless we parachuted in. The hotel should have the honesty to include it in the price at booking."

"Excellent stay as usual thanks Belinda"

"Staff friendly and helpful. Both evening meal and breakfast very good"