"Good value.
Building needs maintenance- we had to help other guests get into their rooms where doors were broken and door locks were sticking.
Location fab for Portswood and easy to find parking on a Saturday night ."
"Lovely accommodation convenient location to the Brook.
Friendly staff.
Comfortable and clean rooms.
Shower slightly on the hot side for a perfect shower.
Very satisfied"
"Cleanliness requires attention.
Faced an issue with the lock while checking in and the customer support was very difficult to reach and help arrived almost after we being stranded for 2 hours . "
"The property is undergoing some kind of renovation.
It is dirty, fire doors do not close properly. The bed sank when you touched it.
No tv, no WiFi, security of the property leaves a lot to be desired.
The shared bathrooms are dirty and the locks barely work.
Holes in the plasterboard walls. Stains up the walls.
DO NOT stay here."
"Didn ’t stay had to find alternative accommodation. Place was filthy, unsafe was more like a hostel than guest house. Unable to contact the agents still 3 days later and no call back from them "
"First of all, its close to the train station and various busses which is a bonus. the price of the room was a bargain and provided what we needed just fine, a bed, tv, kettle, cups, shower? toilet and cupboards, so 5* for that.
we were on top floor which wasnt mentioned on the room directions on the ground floor, just said to room 21 but missed out 22.
there was no plug in the sink and no details for the free wifi so couldnt get internet.
the checkout time advertised was 11 and the door lock...
"This property was not as described, the room had nothing but a bed and some cupboards it’s the most basic living space you can imagine. There were some unsavoury characters staying there as felt unsafe."
