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"The room and bathroom were clean and tidy. We didn't use the restaurant as breakfast was more expensive than going to the services. It was quiet and excellent air conditioning as we were still in a heatwave."

"Breakfast is included, great, but need improvement. "

"Clean and comfortable!"

"Beautiful hotel. Was a bit hot in the rooms"

"We stayed here before our flight. The staff was extremely helpful and gave tips on which bus route was best. My kids loved that they had their own bunk beds rather than sharing a bed! Also the restaurant right down the street had wonderful wood fired pizza."

"Loved this place."

"The historic building is simply beautiful, very charming, and well-restored. The room was spacious, and the bathroom was well-equipped. The service in the restaurant was very friendly but extremely slow. The food was rather mediocre. Breakfast was actually quite poor. There was barely a tablespoon of yogurt with the granola, and the toast was cold and hard like rusk. The location itself is beautiful."

"Beautiful setting beautiful garden peaceful very friendly owners - highly recommend it - we will certainly be back A hidden gem"

"Breakfast and staff was very good"

"Needs TLC, not enough staff. Lounge bar area had dirty tables, glasses cleared but not wiped. Hospitality tray milk had gone off and was solid. Glass shelf in bathroom falling off wall, sink was blocked took ages for water to dissappear. Shower tray waste blocked water did not go down, it overflowed into bathroom. Used the bath towels to mop it up. "

"Good location with canal walk. Good value for mobey."

"Great stay would recommend"

"The hotel was good but staff not overly ready to help. Car electric charging was good"

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"The restaurant's staff in the Mansion House were very helpful, especially the tall lady in Head scarf, she smiles and listen to request and made it happen"

"Could be wonderful. Staff are lovely."

"Booked a room that was advertising AC! Was told the room didnt have AC and a fan will be provided. There was a heatwave in the UK and a fan would not have been useful. False advertising. Double check before booking."