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"The room was spotless and all the staff was really nice brilliant "

"Welcomed by friendly Front Desk member. Enjoyed a cocktail at lounge while waiting for room. Check-in was easy and quick, room clean and one we requested. Stay was very nice. Good dinner in restaurant. Would return and recommend. Just across the bridge from Shambles for Christmas shopping, Minster, park, river walk and other sites of interest. "

"Upgraded and room was perfect"

"Friendly welcoming staff. Great location and good size/clean rooms. Relaxing location for breakfast although food quality could be better. Thank you. "

"Great hotel in the city centre "

"Lovely room and breakfast was exceptional "

"Friendly staff with no problems at checking in. We got there early but were allowed to leave our luggage whilst sightseeing. Clean warm room, good location with all the basics you need "

"Excellent front staff"

"Location is great, service and staff were lovely too. Nice atmosphere and good breakfast with plenty of options. Room very clean and comfortable."

"Everything about this hotel stay was Excellent - The Staff, the room the food and the service. Well done."

"Yes"

"Warm welcome, clean rooms, relaxing facilities!! "

"Friendly staff and very clean and tidy"

"Good customer service. Had dinner in hotel each night. Good quality food. The Christmas decorations were fabulous. "