Easy access to Arches national Park, plus amenities like a kitchenette, laundry facilities, a hot tub and grill that make it easy and comfortable to spend some time and relax after a dusty hike. Only negative was room was kind of dark and the A/C loud but the rest of the positives more than made up for these small things.
The lady that checked us in was not kind. She did not welcome us. I had a question as to where our hotel was because our instructions said that we were to check in at The Steamboat Hotel. She looked at me as if I were stupid and said The the Lodge is right behind the building where I checked in. She was snippy as well, so, I was snippy back and said "well, I had no way of knowing that. My instructions did not tell me where my hotel was, just that I had a different hotel to check into. At that point she seemed to realized that she was not behaving politely and corrected her attitude. I did feel very uncomfortable and I think that she needs training on the fact that she is in the hospitality business. It is her job to make everyone that walks into that hotel feel welcome and that she is happy that we chose their hotel for our stay and answer any questions in the most polite way possible. No one should walk away feeling like I did. I would return to the hotel because I thought it was a good value for the price. Coffee was excellent and we appreciated the continental breakfast.