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"Lovely hotel with exceptionally friendly staff , particularly Georgina in the Spa"

"It was consistent with expectation and you get what you pay for. Which wasn't a lot. It served its purpose as an overnight stop-over before an early flight. Easy parking, convenient for LBA. Food awful. Bed was comfortable, room was clean but dark, shabby and rather depressing. Best bit - escaping into early morning sunshine."

"Room was nice. Very creeky floorboards which I suppose can’t be helped in an old building. We had a lovely view of a roof."

"Nice room but outside balcony was covered in cobwebs and leaves. Couldn't find a way to turn the heating down and was way too warm in the room. Only one balcony door would open "

"I was a walker arriving at the Nag's Head at 15.30. I was warmly received and shown to my very comfortable room. Although the restaurant was closed on a Tuesday evening, i was provided with a wonderful Chinese meal at a very modest cost. I requested a continental breakfast which was fine. Pick Hill is a lovely small village with a long history, some of which is displayed in the ancient church. "

"I don’t usually post negative comments but feel on this occasion it’s require based on the room rate. Our room including bathroom was slightly tired and is in need of a refreshment and lacked your normal toiletries for this level of hotel. The mini fridge compressors was very loud and as such led to both nights of poor sleep, not ideal when you book a weekend away to recover. However, the main building was very beautiful and had a nice lounge to relax in the evening."

"Room was clean and suited our needs. Staff were friendly and helpful. All in all a comfortable stay."

"Very clean with cosy atmosphere. Food in restaurant was very good and reasonably priced."

"Great stay in a great pub/inn in a lovely village. Originally we were looking for somewhere near York and picked this place at random – so got lucky. Decent-sized, comfortable room, the beer 'proper' Yorkshire, and the food was excellent throughout – we could have eaten almost amything on the quite extensive menu. (Watch out for some huge portions, though!) But above all, the staff were great, Georgie and the team, Joe, Katie, Simon, a special shout-out for Debbie (she knows why), and for all...

"Staff were very helpful and polite. Good breakfast. Spa staff helpful and attentive."

"Great location, just outside the York wall."

"The staff were all lovely, the breakfast was tasty and parking was a nice bonus"

"Friendly staff"

"Great spacious room Friendly staff Excellent parking Excellent breakfast I would certainly stay here again"

"Excellent hotel in a beautiful location. Friendly and helpful staff."

"We stayed at this property in May 2026. While the staff were extremely kind and helpful, the air conditioner in our room was not working and they refused to change our room since they were all booked and declined a refund/compensation too. When you pay £137 a night the least you expect is for the air conditioner to work especially when it’s been a hot day and you’re on the top floor of the hotel. Pretty poor for a ‘Marriott’ hotel. Avoid at all costs."

"Property is set in lovely grounds staff very friendly room clean fabulous shower quiet place breakfast very tasty"