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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
Riverside relaxation meets international dining at this Thames-side hotel where travelers can sip drinks with water views and explore local flavors

Choose dates to view prices

The Mercure London Staines-upon-Thames Hotel sits by the river, offering a peaceful setting. Guests can enjoy global dishes at the Riverside Restaurant, drinks at two bars, or relax in the garden and terrace. Amenities include in-room WiFi, luggage storage, and dry cleaning.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
The current price is ฿2,228
฿2,673 total
includes taxes & fees
7 Jun - 8 Jun
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About this property

Sunday London Staines-upon-Thames Heathrow T5

  • Hotel near Thames River
  • Take advantage of a terrace, a garden and dry cleaning/laundry services at Sunday London Staines-upon-Thames Heathrow T5. The on-site international cuisine restaurant, Riverside Restaurant, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 bars and a business centre.
  • You'll also find perks such as:
    • Continental breakfast (surcharge), self-parking (surcharge) and luggage storage
    • 1 meeting room, smoke-free property and a 24-hour front desk
    • A front desk safe and a banquet hall
  • Room features
  • All 88 rooms boast comforts such as 24-hour room service, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Heating and portable fans
    • LED light bulbs and eco-friendly cleaning products
    • Bathrooms with eco-friendly toiletries and shower/bath combinations
    • 32-inch LCD TVs with premium channels
    • Free infant beds, coffee/tea makers and daily housekeeping

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8.8 out of 10, Excellent, 37 reviews
The price is ฿1,898
฿2,277 total
includes taxes & fees
14 Jun - 15 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Contactless check-out

Late check-out subject to availability

Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 25 per pet, per day

Service animals are welcome, and are exempt from fees

1 total pets

Children and extra beds

Children are welcome

2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for GBP 10.0 per night.

Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately GBP 15.95 per person
  • Self-parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Sunday London Staines-upon-Thames Heathrow T5 pet-friendly?

Yes, Sunday London Staines-upon-Thames Heathrow T5 allows pets (limit 1 total). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Sunday London Staines-upon-Thames Heathrow T5?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Sunday London Staines-upon-Thames Heathrow T5 on 7 Jun 2026 start from ฿2,228, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sunday London Staines-upon-Thames Heathrow T5?

Self-parking is available for GBP 10.00 per day. Limited spots are available.

What time is check-in at Sunday London Staines-upon-Thames Heathrow T5?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sunday London Staines-upon-Thames Heathrow T5?

Checkout is at 11:30 AM. Late checkout is available for GBP 50 (subject to availability).

Where is Sunday London Staines-upon-Thames Heathrow T5 located?

Located in Staines Town Centre, this hotel is steps away from Thames Path and Thames River. Staines Bridge and Royal Holloway, University of London are also within 3 miles (5 km). Staines Station is 9 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.2

Cleanliness

7.6

Amenities

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 191 out of 455 reviews
Rating 8 - Good. 125 out of 455 reviews
Rating 6 - Okay. 74 out of 455 reviews
Rating 4 - Poor. 37 out of 455 reviews
Rating 2 - Terrible. 28 out of 455 reviews

Reviews

Verified

8/10 Good

Michael

Liked: Staff & service, amenities, property conditions & facilities
Reliable and good value hotel for business travel in a good location which I've used often. Staff were excellent on my latest visit.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Leann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Jan 2026
Verified

8/10 Good

Robert

Liked: Cleanliness, amenities
great rooms,all ways nice and clean,comfortable beds,pet friendly.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Jackeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, comfortable and clean. Staff was friendly but it's about 45min to an hour to London.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities
Rooms nice and clean Reception staff friendly and helpful
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy Hadden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, great fish/chips, beautiful location on the banks of the Thames. Lousy local taxi service, however.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Helen

Liked: Staff & service
Disliked: Property conditions & facilities
The room was poky and a bit musty, but the lounge and dining rooms were nice, with a lovely deck overlooking the Thames. That was the best part. It is a lovely walk along the river.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
The Staff were very friendly. The room was very clean and very quiet.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities
Staff friendly and helpful, room clean and easy check in. Just what was needed for an overnight staay
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities
Convenient location spacious rooms
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Elma

Liked: Cleanliness
Room and staff.
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Lorrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet room but unfortunately we had a lot f stairways to manage with our suitcases to get there
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Samual

Liked: Cleanliness, staff & service, amenities
Nice room comfy bed great view
Stayed 1 night in Dec 2025
Verified

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities
Spotless rooms, Great breakfast choices, very Professional staff and an awesome view of the Thames river from the dining room.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Jane

Liked: Cleanliness
Disliked: Amenities
Room was spacious and clean
Stayed 1 night in Jan 2026
Verified

8/10 Good

Andrew George

Room is nice to stay but experience an incident that there's no hot water on the second day we were there.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Oluwatosin

The staff were kind
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff tha made you feel at home😊
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Devaan

Liked: Cleanliness, amenities
Great staff, friendly, helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Nov 2025
Verified

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and courteous staff, clean and tidy room. Close to local amenities.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and loved the place. We are close to everything and really enjoyed the history of the Hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were pleasant and helpful when we asked for extra tea bags. Bed comfortable, room warm and a guest controllable heater.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Maya

Liked: Amenities
It was very cozy, amazing location very helpful and friendly staff and I had a very nice stay
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Songshan

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and great location right next to bus station
Stayed 1 night in Sep 2025