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Hotel is slightly old but very clean with modern fixtures. Friendly staff, nice room, interesting lunar decor. Appreciate the roof kitchen being open later - good to grab a bite after a nearby concert.
Will stay again if in the area.
I loved the inside staff! Outside staff (Valet Men) not so much.
I loved that there was water available in the lobby for dogs. The restaurant was not open in the morning so couldn’t get breakfast. The room did not come with a microwave. There was a dirty silverware cloth in the room. 2-3 outlets didn’t work. The bed was super comfy and the bathroom was amazing. The suite I stayed in was beautiful though!
Dallas
Stayed 1 night in Apr 2024
6/10 Okay
Casey
26 Apr 2024
Disliked: Cleanliness
It was a comfortable space and when you first walk in its very nice, but omce you look closer, you'll notice stained bed sheets, dirty shower floor, and a large cockroach making an appearance in the middle of the night.
Super cool property, staff was nice. Room was good but the bed was tilted like the frame was broke and the chase lounge had a massive period blood stain. We put a towel over it so we didnt have to look at it. Roof top bar was awesome and the restaurant downstairs looked good but we didnt try it.
Several front desk staff went above and beyond to have my stay convenient and to get good deals.
The shower floors design kept water from draining quickly enough, keeping standing water about 1/4 inch on more than half of the shower. The assistant manager and plumber were dismissive of my concerns. Had they sold shower shoes in the store and acknowledged the issue, that would have helped.
On the last day I discovered the mattress cover was stained and filthy looking.
Bathroom amenities were hit and miss for being restocked.
An out of date welcome binder was in my room. It had incorrect meal times, which threw off my schedule.
Charity
Stayed 1 night in Apr 2024
8/10 Good
Charity
23 Apr 2024
Liked: Property conditions & facilities
Several of the front desk attendants went above and beyond to keep my stay convenient and help me get good deals.
The shower floors design kept water from draining normally, keeping standing water on more than half of the shower floor. The assistant manager and plumber were dismissive of my concern.
On my last night I discovered I had been sleeping on a matted cover full of stains and looking filthy.