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City Place St. Louis Downtown

2.5 star property
Travelers can cool off with a refreshing swim in the seasonal pool or head to the rooftop terrace for impressive views of the city skyline

Choose dates to view prices

City Place St. Louis Downtown is steps from Gateway Arch and Enterprise Center. Enjoy stunning city views from the rooftop terrace, a seasonal pool, sauna, free WiFi, and convenient dry cleaning services.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services
  • Bar

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About this property

City Place St. Louis Downtown

  • Hotel near Gateway Arch
  • A short walk from Dome at America’s Center and Busch Stadium, City Place St. Louis Downtown provides an airport shuttle, a rooftop terrace and a garden. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
  • Additional perks include:
    • A seasonal outdoor pool
    • Free self-parking, plus valet parking (surcharge)
    • Express check-out, concierge services and multilingual staff
    • A computer station, a 24-hour front desk and free newspapers
  • Room features
  • All 440 rooms offer comforts such as premium bedding, as well as perks such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Sofa beds, rollaway/extra beds (surcharge) and free cots/infant beds
    • Bathrooms with designer toiletries and shower/bath combinations
    • Premium channels, coffee/tea makers and daily housekeeping

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Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees
Up to 23 kg per pet

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 36.00 per day (in/out privileges)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does City Place St. Louis Downtown have a pool?

Yes, this property has a seasonal outdoor pool.

How much is parking at City Place St. Louis Downtown?

Self-parking is free at this property.

What time is check-in at City Place St. Louis Downtown?

Check-in start time: 4:00 PM; check-in end time: 2:00 AM. Late check-in is available during limited hours.

What time is check-out at City Place St. Louis Downtown?

Checkout is at 11 AM.

Where is City Place St. Louis Downtown located?

Located in Downtown St. Louis, this hotel is within a 10-minute walk of Federal Reserve Bank of St. Louis, Gateway Arch and Busch Stadium. Dome at America’s Center and Mississippi River are also within 10 minutes. 8th and Pine Station is 6 minutes by foot and Convention Center Station is 6 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.8

4.6

Cleanliness

7.8

Location

5.6

Staff & service

4.2

Property conditions & facilities
Rating 10 - Excellent. 56 out of 1000 reviews
Rating 8 - Good. 132 out of 1000 reviews
Rating 6 - Okay. 202 out of 1000 reviews
Rating 4 - Poor. 283 out of 1000 reviews
Rating 2 - Terrible. 327 out of 1000 reviews

Reviews

Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Experience

Terrible everything. Don’t bring anything valuable or that you want to keep. There are no safes in room and CCTV is not for YOUR protection.
Stayed 3 nights in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This building should have been condemned. It is dirty, unhygienic, nothing works - the staff don’t care and lie. Some very dodgy permanent tenants. There is nothing good to say - DO NOT STAY HERE!!
Stayed 2 nights in Jun 2019
Verified

2/10 Terrible

Brenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay here! The service is terrible! The place is not clean. The only good thing about the place is the location
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms were disgustingly dirty and the staff “double booked” our room. When we returned from an evening out, our property had been stolen from our luggage that was left in the room.
Stayed 2 nights in Aug 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Rodent problem. Broken thermostat in both rooms. No washcloths. Shabby rooms.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

the hotel was CLOSED. I have to stay at another hotel.
Stayed 1 night in Sep 2019
Verified

8/10 Good

Chelsea

Liked: Staff & service
Disliked: Property conditions & facilities

Location is what you're paying for

Great location! Condition of hotel and the cleanliness is not ideal for 200$ a night. Staff was friendly and within walking distance to the arch. Pool was nice as well! We had the 16th floor but the windows were caked with dirt you couldn't enjoy the view.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

ERICA

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, dirty and house keeping was non existent. We had two towels for four people. Called for extra towels never received them. Called again in the morning and still never received them. Waiting for four hours for our infant crib. Finally made it up at midnight after several calls. Thank goodness it was only a one night stand.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location at an affordable price. Overall, a good value.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
The property was easy to find but the parking garage was a little sketchy! The room was very roomy and the temperature control was something we just weren't used to but made due.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
staff was very friendly and attentive. our two bedroom suite was roomy. however, you do get what you pay for. We had an excellent location for walking to the things we wanted to do...busch stadium, arch. the property is old and needs updates. if it had these, we would have paid much more and we realize that. living room furniture and carpet didn't feel clean though I think they were as clean as they could be, given the old, well-used pieces and carpet. Also, we had a suite with a kitchen, but i think it's arguable to call it a kitchen when it did not have a heat source besides a microwave, and no dishes, utensils, paper towel or soap, and no place to actually sit and eat except a desk or couch. Also, the room could technically sleep 6 (king, queen, pull-out full) but there was max seating for 5 (which we had), so we always had someone seated on the floor or three squished on the couch. We needed more towels, soap, bedding (for the pullout couch), cups (only given 2) and a hairdryer (not standard in the rooms), but all of these were provided upon request and all the staff was kind, friendly, and accommodating. The bed was neat, clean, generally comfortable. There was a shortage of hot water for some of our showers, but not all, seemed hit or miss.
Stayed 2 nights in Aug 2019
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
I have never written a review. We have stayed in downtown St. Louis many times at older hotels and we have always found them to be clean and completely suitable. This hotel was fine upon entering. However, our room was not clean (trash left in trash cans, etc), the tub had a constant stream of water leaking, there were two holes in the walls with electrical wiring exposed, and the hotel hair dryer caught on fire...it was very old, and not clean. We were very disappointed especially given the price. We will not stay there again.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Kris

Disliked: Cleanliness, property conditions & facilities
this hotel was not very clean and the room doors were not working properly. It is close to Busch Stadium but we will not stay here again.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The mattresses were ripped on pull out, pulled couch out and it had trash and dirt underneath it. Staff was unorganized. Paint was coming off walls
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The room was clean and staff provided good service but the condition of the property needs improved.
Stayed 1 night in Aug 2019
Verified

4/10 Poor

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dirty stains on sheets wallpaper peeling off carpet was nasty not clean
Stayed 1 night in Aug 2019
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place all around wonderful lots of tourist attractions within walking distance
Stayed 2 nights in Aug 2019
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful room with a great view staff was very helpful and courteous
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Es gibt deutlich Besseres, aber für eine Nacht ok.
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Okay, the location is excellent to the ARCH (next door) and a few blocks from Busch Stadium. The hotel is dated, the restaurant is closed for future reservations, and the carpet is worn. However the rooms were fairly clean, the linens crisp on the beds, the air conditioner worked better than it looked! For the price it was a good hotel and I would stay there again.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities
I was not informed of the charges for parking ahead of time, which was $20 a day. There was trash and linen all down the halls. No breakfast, no wifi. The staff was super helpful and friendly.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Still needs some updating but a great place to stay for a ballgame! Beds very comfortable! Kevon at front desk very accommodating and friendly! Wayne , security staff was friendly and kind enough to walk me back to the car to get something I had forgotten after dark! Room clean, love the balcony!!!
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Ron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Filthy, dirty towel left in room, broken/no hot water handle on sink. Water dripped in tub continually. We had no wash clothes left in room. We did not even bath there it was gross! No snacks or bar. They stated restaurant was under construction. Ice on only 2 floors. Broken escalator. Never again!
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

This place needs to be closed & full gut job. Its disgusting. No one should stay here!!!!!The restaurant & bar are both closed. No maintenance on duty. The linen closet door knobs are destroyed. The Ice makers are broken. It looks like it was closed 10+ years ago & someone just turned the power on & took over. They need to close it until they can address everything.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The room was not properly cleaned and there were only 2 towels for a 4 person room
Stayed 1 night in Aug 2019