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Mayfair

3.0 star property

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Port of Jersey is located near Mayfair, which provides a rooftop terrace, a coffee shop/cafe and a playground. For some rest and relaxation, visit the steam room or the hot tub. The on-site restaurant offers breakfast and dinner. In addition to an arcade/games room and laundry facilities, guests can connect to free in-room WiFi.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
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8.8 out of 10, Excellent, 1,003 reviews
The price is ฿5,981
฿6,281 total
includes taxes & fees
27 May - 28 May
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: GBP 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately GBP 8 per person
  • Late check-out fee: GBP 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Mayfair have a pool?

Yes, this property has an indoor pool.

How much is parking at Mayfair?

Self-parking is free at this property.

What time is check-in at Mayfair?

Check-in start time: 2:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Mayfair?

Checkout is at 10 AM. Late checkout is available for GBP 25.00 (subject to availability).

Where is Mayfair located?

This family-friendly St. Helier hotel is located near the beach, within 1 mi (2 km) of Jersey Arts Centre and Port of Jersey. St. Helier Central Market and King Street are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very good

8.6

Cleanliness

8.4

Location

8.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 92 out of 304 reviews
Rating 8 - Good. 142 out of 304 reviews
Rating 6 - Okay. 47 out of 304 reviews
Rating 4 - Poor. 15 out of 304 reviews
Rating 2 - Terrible. 8 out of 304 reviews

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Great Location.

Staff was very helpful. Breakfast was very tasty. Bathroom was very clean. Room was a bit outdated but perfectly fine to stay.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and spacious. Breakfast was whatever you wanted eg Full English; kippers; scrambled egg; cereals; fruit; ham/cheese as much as you wanted.We were only B&B and did find it hard to book dinner because it was so busy! Spa was excellent, pool; sauna and jacuzzi. Great shame this hotel is closing for good on the 31st October to be knocked down and rebuilt for apartments!!
Stayed 4 nights in Sep 2021
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with friendly staff

I and my family enjoyed our stay at the Mayfair hotel. Whilst some parts of the hotel felt a little dated and in need of a freshen up it did not detract from my trip - it actually added to the nostalgia of it. :) The staff were friendly and happy to help out when needed. The hotel was busy which is always a good sign of things.
Stayed 5 nights in Aug 2021
Verified

6/10 Okay

Yvonne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel reception area quite modern but the rooms and bathrooms are very outdated
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

rosemary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was immaculate, good bar area ,swimming pool, fitness club. Very sad this hotel will be closing end September for good
Stayed 3 nights in Aug 2021
Verified

6/10 Okay

John

Disliked: Cleanliness, property conditions & facilities, room comfort
I believe that the hotel will be converted to flats next year which probably explains the lack of investment in carpets and furnishings. The dining arrangements reminded me of school dinners and the night porters were no use when we were checking out deferring to day time staff.
Stayed 5 nights in Aug 2021
Verified

2/10 Terrible

Kate

Disliked: Staff & service, amenities, property conditions & facilities
The property is very dated and lacking in facilities. The rooms are very old fashioned and boiling hot as no air con. This is more of an elderly people’s hotel- it is not suitable for families with young children. No atmosphere at all- it was like sitting around in a care home in the evenings. Staff customer service is terrible. We complained about an evening meal which was inedible and the extremely rude staff member said “not my fault, I’m not the cook”! Never experienced customer service like it. Would definitely not recommend or return
Stayed 3 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and comfortable. The staff were very friendly and efficient. Our room was very clean and perfect for our stay.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Having booked into another hotel which was totally unacceptable we managed to get into the Mayfair which from walking into the foyer/reception was totally different, clean and well organised
Stayed 6 nights in Jul 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Dated hotel .road noise necessitated a change or room..waiter surly otherwise ok but nothing special
Stayed 4 nights in Aug 2021
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Out dated, I believe it’s soon going to be redeveloped.
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere and love music
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at the Mayfair as it was close to family and friends, and we could all use the pool
Stayed 3 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness everything was spotless some of the reception staff could have been a bit more enthusiastic
Stayed 1 night in Mar 2020
Verified

8/10 Good

Jon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the room, good size and clean. The bathroom was a good size and clean but when you turned the light on the exterior was very noisy. The swimming pool was nice but small and was on the cold side. The steam room was out of order for duration of our stay.
Stayed 3 nights in Mar 2020
Verified

8/10 Good

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room and décor. Loved the entertainment and bar. One of the girls on reception called Marty was pleasant but a bit abrupt and when we asked questions, she would say I am getting to that in a minute...…….just thought a bit snappy. All the breakfast staff,waiters and waitresses very cheerful, and hospitable, Lovely breakfast thanks
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rien de particulier . Manque de chaine française a la télévision
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, good breakfasts, large room but bed was on the small side. We used the bar, coffee shop and swimming pool. Hotel clean and comfortable, if a little dated in parts.
Stayed 7 nights in Feb 2020
Verified

8/10 Good

Jean Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel confortable avec équipements sportifs

Le choix de l'hôtel a été motivé par sa localisation près du centre ville et par la possibilité d'accès à la piscine ainsi qu'à la salle de fitness. En fait il y a 2 salles de fitness bien équipées, une belle piscine, jacuzzi, sauna. Le petit déjeuner est copieux et le personnel attentif.
Stayed 6 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with access to pool, gym, jacuzzi and steam room. We were very impressed with the standard of the breakfast, which set us up for each day.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect choice for a cheap weekend away

Well placed for a weekend stay in Jersey . 10 minute walk from St Helier town centre . Clean rooms , friendly staff and good choice at breakfasts.
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, staff were great, hotel very clean, good health spa and food.
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Stefan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfreundliches Personal. Kinderfeindliches Verhalten des Personals.
Stayed 1 night in Dec 2019
Verified

8/10 Good

Graham

Liked: Cleanliness, property conditions & facilities

Cheap and well located.

Checkin was a miserable experience, room key didn’t work at first. Rooms were clean but mine bordered the road and was noisy. Good location for centre of town.
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position in st Helier handing for walking into town
Stayed 7 nights in Nov 2019