โรงแรมใกล้จัตุรัส Spirit, Charlotte

"The gym amenities were top tier."

"The house smelled like mildew, especially the back bathroom. All of the furniture was hard and uncomfortable. And my family of 4 could not all sit on the couch together, leaving one person to have to sit in small, hard chairs. There were almost no amenities in the kitchen. It did not feel "homey". And after having to pay in full when I booked it, they waited until the day we left for vacation to tell us there was an additional payment due. I had to make the payment and then send an email in...

"Exceptionally clean, beautiful interior, very helpful staff, centrally located, recommend highly, suite room was gorgeous"

"I’ve stayed in much better JW Hotels. It’s ok but essentially a basic hotel room with nicer finishes (bathroom and so on). I reserved a concierge level room but then wasn’t given one. Was given concierge lounge access but only found it useful for diet cokes. An ok JW in an ok area."

"Property was great, room was comfortable and very spacious. The only thing that could be better would be the staff. When arriving the front desk agent was nowhere to be found. I waited for 10minutes. Also when leaving the front desk agent did not follow up about stay or even cared that I was checking out. Following some of the valet is lazy or lack of care. Hospitality and customer service goes a long way. I would hope to stay here again but wouldn't care to speak to any of the staff."

"This is a beautiful property. Staff was friendly and accommodating. We enjoyed our stay very much."

"Stephen, Desk Agent was truly marvelous. The room exceeded expectations. Location was ideal. I would recommend AC Hotel. Missed a clock. LOL."

"Will definitely keep tis place in mind next time I am in the area. The experience exceeded expectations."

"Clean rooms, friendly staff and great views!! Can’t ask for much more!!"

"Awful awful awful don’t go I’m warning you it is extremely just bad all around everyone."

"Fine"

" Very clean. Good location. "

"Close to the convention center and restaurants"

"Very clean"

"Bill Moore, in concert with his assistant manager, jas been leading this team at this location for 15 years. The associates both respect and love their leaders and the guests love the care and pampering that they each receive every day of their stay. The team members at house keeping, front desk, dining, kitchen and even the hotel shuttle create raving fans. According to the staff testimony, the hotel owners are generous and loyal to their employees. It is NO WONDER...

"Self parking was great option. Loved the breakfast. The room was clean and very comfortable. Staff very polite and professional. "

"Beautiful property, great location, helpful staff."

"I loved the clean room, bed, and bathroom. I also enjoyed satisfying breakfast. The location is very close to the convention center."

"I didn’t like that there was very little counter space in the bathroom, there was no mini fridge and no safe. I liked that the furnishings had more character. The staff was very helpful."

"Great hotel and a great location. The property was super clean, and the staff were friendly and welcoming throughout my stay. The rooms were comfortable, modern, and very well maintained. My only suggestion would be to improve the complimentary breakfast. It was okay, but not quite at the same level as the rest of the hotel experience."