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"The checkin process was a bit frustrating, not many dinning options within the hotel and room cleaning occurs in the late afternoon, very inconvenient when you are in the room, carpets are filthy. I would not stay here again."

"We checked in to the hotel on April 2021, We do not have an idea about the room, cause’ this our first time at Gold Coast. We are very lucky this time because we sleep on the third floor without an elevator. Our luggage was quite large which made it a bit difficult to enter our room. Inside the room has dust on the shelves and appliances. The electrical appliances in the room are quite old. "

"The room at the Novotel are getting a bit tired. The location was great. There was plenty of choice for breakfast. We did not get our beach view room which was booked. We were staying for six nights they gave us one nights compensation. It did mean that we missed whale watching from our balcony!"

"Great place for a stopover handy to public transport, convenience stores, easy free parking and an excellent free breakfast!"

"Quite well maintained given it age. Lovely pool and spa all well maintained. The cafe and bar areas all nice. Easy stroll to the beach and amenities. Can’t go wrong. Ocean views a delightful start to the day!"

"Good"