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"Smaller room but everything provided . Good areas to exercise the dog "

" Clean spacious room. Water view, but high window meant you have to stand to see ships etc. Good bathroom and shower."

"Bed was saggy "

"We had a mixed experience at Chilworth Manor, but the staff really made the difference. Initially, we were checked into a very small, basic room. The walls were in need of a fresh coat of paint and it felt quite tired. To make things difficult, we were placed right next to a couple with two dogs—which wasn’t ideal as we were staying with a baby. Thankfully, the staff were lovely when we raised our concerns. They were very understanding and moved us to a larger room, which we really appreciated. It made the rest of our stay far more comfortable. The hotel has a nice bar area with a good atmosphere. We also enjoyed using the pool; however, it’s worth noting that it seems to be run as a separate business rather than being exclusive to the hotel. It was quite busy during our visit because of children's swimming lessons taking up a lane alongside the regular swimmers, but it was still a nice facility to have access to."

"I booked this property to take my children to see grandparents just before Christmas, they hadn’t seen for over two years, it took me two years to save the money to do so. My eldest child caught a bug and I contacted the hotel to ask if there was any way they could move the booking as I had booked a non refundable room. I hoped with my explanation and the fact it was Christmas alongside the fact they are part of a worldwide hotel chain that they would show some compassion and Christmas spirit. However they just outright refused to change the booking and even had the cheek to offer me a good rate if I rebooked through them directly! I will never ever book a Hilton change hotel again, even if money became no object in the future. I had broken hearted children who were looking forward to seeing grandparents and I had to explain that Christmas wishes do not always come true. Very very poor customer service "

"Room OK what you expect for price. Dinning room closed "

"This was a great hotel for our family weekend away to Paultons Park. The Reception staff were 5 star ... others we encountered around the hotel were fine but not to the same standard as the front of house Gentleman who checked us in. The hotel is clean and the breakfast standard was good but they seemed to run out of food very quickly and it took quite a while to replenish. The bar is a bit lacking in variety but it was fine for a quick drink. We had dinner at a pub called The Farmers House (outstanding food and service) so cannot comment on dinner but the menu looked fine and not overly priced. We went to the pool between 5pm and 6.30pm. It was very busy but the kids loved it. Overall an enjoyable stay and we would book again. "

"WiFi and air conditioning good "

"The hotel is old (but interesting) and needs a lick of paint here and there but the room was very clean. Bathroom with shower very good. Very nice double bed too. Breakfast was buffet style, was good though no fruit. No problem with Wi-Fi. Staff were friendly, polite and helpful. Excellent location for eateries and seeing old Southampton. Good value and would stay there again. "