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"Staff was very nice and helpful "

"This was a quick stay for me but unfortunately I was put in a handicapped unit that I did not request and the people staying in the room next door to me were very loud and up until very late at night. The room was clean though and the bed was comfortable. Shuttle was a big plus. Staff was very helpful. "

"We only slept there before our flight so we didn’t get to have the full experience. We checked in around 11 pm and left at 5am. We didn’t really see anything or anyone. However, the room was nice and I would use them again "

"Stayed the weekend for a baby shower. Staff was very helpful and friendly. Bathrooms small. Party room spacious and pretty. "

"Love the pool and hot"

"The room was nice and clean. The whole hotel looked very upgraded & nice. The only concerning thing is the water in the bathroom sink was very hot like at a boiling level which was very scary & caused us to have to have to use the shower head. "

"We leave the room on Sunday, expecting to have clean towels and clean room. That was not the case, we have to go and get clean towels, no fresh water. The mattresses must be more than 10 years old, the pillow horrible. I can’t imagine how did you give this place “excellent “ reviews. We use this hotel many years ago, nothing to do with the states of the beds this time around."

"clean room great staff restaurant was good"

"The breakfast was very basic, Embassy Suites is much better. The indoor pool was very good, water temperature is nice and warm. Room is clean and comfortable."

"The hotel and overall property were organized, clean, and very nice. The staff was friendly and helpful, which made the stay even better. However, I do think they could improve by offering more food options, as the selection was quite limited. Aside from that, it was a pleasant experience overall."

"Staff was helpful, even provided a list of local restaurants. Hitel was located right off the frreway, but didnt notice any noise. Breakfast had hot food options."

"Shuttle was perfect "

"I love their breakfast, they have a good variety of different options. The only thing that rubbed me the wrong way was after paying my deposit n paying for the room separately; I was stopped like I was trying to steal for grabbing breakfast. I had a breakfast voucher, but when I checked in no one mentioned I needed to show staff this. So of course having someone stop you n ask “ did you pay for that” really makes me feel really small. I paid in advance to avoid this."

"What a beautiful hotel and amazing staff. I was staying there for a wedding and we arrived on a warm spring day. When we got into our room it was a bit stuffy and warm so I turned the AC on but it wasn’t working. So I rang the front desk and they said they will send someone to take a look. The man who checked us in arrived and gave a new set of keys and upgraded us to a suite with no extra charge! It was a very kind thing to do. The suite was amazing, the bed was very comfy with SiX pillows and...

"The staff and team were all amazing and went out of their ray to be helpful. The breakfast was great and consistent. Pool and hot tub were clean and available. I would stay here anytime! "

"Our night stay was everything that we expected it be."

"Very clean room. Staff was friendly and accommodating for a late check out. Near lots of places to eat and some shopping. Room doesn’t have toiletries and towels are tiny. Also although there is a thermostat- it’s analog and you have to turn the heat on and off. Overall though a good deal for the price. "

"My daughter and I stayed at Residence Inn while attending the Cardi B concert (4/3/2026) The room (a loft) was more like a small, cute apartment! We loved it! The staff was super friendly and helpful. The best part, the breakfast! They had an awesome selection of breakfast foods, fresh fruit and beverages. If I’m ever in Hartford again, I would 100% stay here again. "

"It’s like a 2nd home where you are well taken care of!!!"