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"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"good location "

"It is a very good hotel with everything you need and walking distance to every tourist spots."

"It was a typical 2 to 3 star hotel without air conditioning"

"Property is located on the Thames and my room just happened to overlook the Tower Bridge. Waking to that everyday was sweet! Right outside the hotel are several restaurants and spots for drinks along the river. The location is close to the transit system and an easy walk to most attractions. While I didn’t interact with the staff other than checking in and out, they were very friendly. The room itself was spacious with a very comfortable bed. Bathroom was nice. I also had to add a day to my stay...

"Really enjoyed the hotel! The suite was large, and the balcony had a view of the Thames river. Marie was wonderful at the front desk. Gary was very helpfull for attractions."

"We checked in a room that the bathtub was damaged. After our complaint, the staff addressed the issue immediately and offered us an upgraded room. Obviously, the location of the hotel is unbearable, next door to the Buckingham palace!"

"Nice hotel but my room wasn't cleaned the entire 3 nights. Maybe it's only done by request."

"Can hear trains rumbling all night, otherwise an ok hotel"

"We had an Excellent stay and great location"